Fubra

8 minutes ago, Jim M said:

Would clear your template cache. Sounds like it's out of date.

Hi Jim thanks for your message. How does one clear ones template cache??

1 hour ago, teraßyte said:

On that page, a bit below there is a System Logs button, click on it and post one of the errors here. If there are multiple errors, post a copy of each one. (Or you can also click the yellow text to see which specific error is repeated.)

Bingo - found what you mean, thanks so much. There are a few:

ArgumentCountError: Too few arguments to function IPS\Theme\Cache\class_forums_front_topics::postContainer(), 2 passed in /home/housepri/public_html/forum/system/Theme/SandboxedTemplate.php on line 61 and at least 3 expected in /home/housepri/public_html/forum/templatescache/template_3_7a734b11232065691bc1176040cb26ad_topics.php:1987
Stack trace:
#0 /home/housepri/public_html/forum/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_forums_front_topics->postContainer(Object(IPS\forums\Topic), Object(IPS\forums\Topic\Post))
#1 /home/housepri/public_html/forum/system/Content/Comment.php(837): IPS\Theme\_SandboxedTemplate->__call('postContainer', Array)
#2 /home/housepri/public_html/forum/applications/forums/sources/Topic/Post.php(485): IPS\Content\_Comment->html()
#3 /home/housepri/public_html/forum/system/Content/Item.php(4843): IPS\forums\Topic\_Post->html()
#4 /home/housepri/public_html/forum/applications/forums/modules/front/forums/topic.php(141): IPS\Content\_Item->commentForm()
#5 /home/housepri/public_html/forum/system/Dispatcher/Controller.php(118): IPS\forums\modules\front\forums\_topic->manage()
#6 /home/housepri/public_html/forum/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute()
#7 /home/housepri/public_html/forum/applications/forums/modules/front/forums/topic.php(39): IPS\Content\_Controller->execute()
#8 /home/housepri/public_html/forum/system/Dispatcher/Dispatcher.php(153): IPS\forums\modules\front\forums\_topic->execute()
#9 /home/housepri/public_html/forum/index.php(13): IPS\_Dispatcher->run()
#10 {main}

8 minutes ago, Adriano Faria said:

 

OMG Adriano you are a life saver! Big virtual hug thank you so much, I think this has done it.

Im not techincal (as you probably guessed) we are just a hobby forum, would the reply box errors have been causing these log errors:

Folks!

I need a BIG favour could anyone diagnose this issue, after upgrading the reply box was gone and format is strange...literally no one can post

Any help would be SO fantastic, thank in advance

God damn it Marc you are a life saver!

Hey folks,

Yet another classic 'how to' ask here, but as in the title, could anyone explain to me how to remove the cookies gdpr pop up from the forum?

Reason is im trialing Ezoic ads and they require me to use their CMP instead.

Id be most grateful if anyone can shed some light on this me...

☺️

21 minutes ago, Ryan Ashbrook said:

ACP > Members > Download Member List. Under Data to include, uncheck everything except Email address, and set "Member bulk mail subscription" to Currently subscribed.

Thanks Ryan! Legend

Hey!

Does anyone know how to pull out / extract a list of emails addresses, which have opted in to receive emails comms from us, so that I can use them in a mailchimp blast??

Cheers!

34 minutes ago, Marc Stridgen said:

You would be best to contact Ezoic on these issues, rather than here, as they are much better placed to understand how their software interacts in various scenarios.

Hey Marc,

Yes yes I have, we are working to resolve the issue. I was just wondering whether anyone from the community has had the same issues, fair enough ill drop it.

Has anyone had this issue whilst implementing Ezoic?

Ive found a couple posts on here which resolved my first issue which was whilst attempting to implement Ezoic, we had an issue where when they turn on a proxy I cant login to the ACP. Ezoic turned off the proxy and I was able to access the ACP and toggle off IP proxies. Problem solved so it seems. 

However the very next issue is as per title: the Ezoic cookies appears on each and every page that is loaded, causing havoc to our members. Naturally we have toggled off CCPA and GDPR from Ezoics's side whilst we resolved this.

Has anyone had this issue and could any one else suggest a resolve or even hint at where this is coming from?

Regards  

Ok just to wrap this up, and this probably seemed obvious to anyone technical lol, it was tasks not running properly since the PHP8 upgrade. Sorted! ☺️(thanks @Daniel F called it straight away)

@Marc Stridgen ive one nagging thing since the start of the week. Which I can't see being a by product of anything Cron related but possibly something ive inadvertently done scrambling to give admin access to invision support, one admin member appears twice in admin, like its duplicated.

Do you have any idea how this happened and how to rectify it? 

Hes a member and admin as a secondary group as an fyi. The effect is, and I dont know if the two are related, is hes lost the ability to do an IP lookup and can't see the validating member list to approve new members....

I feel stupid for saying this but....I did remove mod & admin access for some other accounts who are no longer with us, just to clean up a bit....so im guessing ive caused this!! ☹️

Im stumped anyone got a clue...?

Thank you so much Marc that was so helpful 🤩

Update: The hosting company has changed the cron to run every 1 minute (was previously set to 5) as per the system message in Admin CP, hopefully that fixes that then...

(assuming that was the only issue with Cron?)

And Ill have to get a Dev to ensure tasks are running 

49 minutes ago, Marc Stridgen said:

You can use any email, as long as its what is added to the support area.

I would advise if you are unsure on how to provide FTP access, you gain the assistance of a server administrator to assist you. It really would be a minimum knowledge requirement if you are hosting the site yourself

Gotcha, thanks Marc your help is invaluable. 

I've gone ahead and updated the 'Admin CP Access' so that should give you access....

Would you just confirm that it has?

Kind Regards

16 minutes ago, Daniel F said:

Are your tasks working?

Hey Daniel thanks so much for reply, I need to get someone to check as im non technical and report back.

8 minutes ago, Marc Stridgen said:

If they are, we would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you.

Hey Marc, ah ok ive hit a wall here ☹️. I cant do FTP access or such like as that out of my depth technically unfortunately. I can easily grant you Admin access though, id just need an email, from there you can, is it possible to do this way?

Thanks again for you replies

Hi all, id be so grateful to anyone who is in a position to shed some light on the problem I have.

Some threads, I believe ones started after I ran the Jan '23 update, show as having 0 views - despite them having having replies; so clearly something is amiss!

Does anyone else:

• Suffer with the same issue?
• And/or know how to rectify the issue?

Kind Regards