sofos

21 hours ago, Jim M said:

We can verify

thanks, they didn't tell me the name

@Marc Stridgen says my hosting company about this problem which is caused by an IPS cookie

Starting from some weeks ago, some users (but not all) mainly from Chrome (but not only), have been receiving the error: 

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Apache Server at default-xxx_www_qqq_yy Port 443

I have updated the values as follows, but without any result. Where do you recommend checking?

LimitRequestLine 36768
LimitRequestFieldSize 36768

SOLVED! 

Data Storage Method

FROM MySQL Database

TO File System

@Marc Stridgen there are two queries thrown continuously:

Quote

/*forum::forum::IPS\Content\Search\Mysql\_Index::index:306*/ INSERT INTO `core_search_index`

Quote

/*forum::forum::IPS\Session\Store\_Database::updateSession:381*/ INSERT INTO `core_sessions` ( `id`, `member_name`, `seo_name`, `member_id`, `ip_address`, `browser`, `running_time`, `login_type`, `member_group`, `current_appcomponent`, `current_module`, `current_controller`, `current_id`, `uagent_key`, `uagent_version`, `uagent_type`, `search_thread_id`, `search_thread_time`, `data`, `location_url`, `location_lang`, `location_data`, `location_permissions`, `theme_id`, `in_editor` ) VALUES ( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? ) ON DUPLICATE KEY UPDATE `id`=VALUES(`id`), `member_name`=VALUES(`member_name`), `seo_name`=VALUES(`seo_name`), `member_id`=VALUES(`member_id`), `ip_address`=VALUES(`ip_address`), `browser`=VALUES(`browser`), `running_time`=VALUES(`running_time`), `login_type`=VALUES(`login_type`), `member_group`=VALUES(`member_group`), `current_appcomponent`=VALUES(`current_appcomponent`), `current_module`=VALUES(`current_module`), `current_controller`=VALUES(`current_controller`), `current_id`=VALUES(`current_id`), `uagent_key`=VALUES(`uagent_key`), `uagent_version`=VALUES(`uagent_version`), `uagent_type`=VALUES(`uagent_type`), `search_thread_id`=VALUES(`search_thread_id`), `search_thread_time`=VALUES(`search_thread_time`), `data`=VALUES(`data`), `location_url`=VALUES(`location_url`), `location_lang`=VALUES(`location_lang`), `location_data`=VALUES(`location_data`), `location_permissions`=VALUES(`location_permissions`), `theme_id`=VALUES(`theme_id`), `in_editor`=VALUES(`in_editor`)

hi @Marc Stridgen, issue on server side? Do you have anything you recommend checking out?

No results so far. 😔

I've noticed that sometimes posts are duplicated, does this tell you anything?

@Jim M

switching to sendgrid doesn't seem to have any effect

Reoccurring system log entry (169 times)

OutOfRangeException: (0) #0 /var/www/vhosts/ myforum.com/httpdocs/system/Theme/Theme.php(401): IPS\Patterns\_ActiveRecord::load() #1 /var/www/vhosts/ myforum.com/httpdocs/system/Dispatcher/Standard.php(54): IPS\_Theme::i() #2 /var/www/vhosts/ myforum.com/httpdocs/system/Dispatcher/Front.php(760): IPS\Dispatcher\_Standard::baseCss() #3 /var/www/vhosts/ myforum.com/httpdocs/system/Dispatcher/Front.php(76): IPS\Dispatcher\_Front::baseCss() #4 /var/www/vhosts/ myforum.com/httpdocs/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Front->init() #5 /var/www/vhosts/ myforum.com/httpdocs/index.php(13): IPS\_Dispatcher::i() #6 {main}

@teraßyte @Marc Stridgen

switching to PHP mail doesn't seem to have any effect

I did some tests, the delay seems independent of the number of posts and followers

@teraßyte I am using a SMTP by ovh.net

hi @teraßyte it also happens for topics with zero followers but it seems that the delay is greater in discussions with many participants (those who follow the discussions are few, three or four for each discussion).

I can do some tests if you think it helps.

Hi guys, for a few days now, after writing a post and clicking 'Submit Reply' it takes 10 to thirty seconds to save the post.

This does not happen on the post editing function and happens even without advertising and with all plugins disabled.

Do you have any advice for me?

hi @Marc Stridgen the provider had to boot the machine from the cloud side (whatever that means).
However, I didn't do the upgrade from Community v4.7.8 to v4.7.14 that I wanted to do.
Can you advise me what to check before trying again?

Thank you. Yes the problem seems to be the hosting however for those who don't have IT guys it's better to have hosting and software from same supplier (imho).
Anyway the problem was caused by the update

6 minutes ago, Marc Stridgen said:

if you wish to talk about moving to cloud, we can certainly assist you with that

sounds good, Thank you

hi Marc, an update, the VPS seems to be turned off and won't turn back on

Unable to reach site after upgrade. Even loading the snapshot taken before installation, the site remains unreachable.

(I'm a little tired of self hosted IPS, either I move to the cloud or change software)

@Marc Stridgen the editing problem no longer occurs

On 5/29/2022 at 5:39 PM, Day_ said:

When I added it, on every page load it would continue to ask members to consent even after they had already consented. Was basically unusable.

Hi I have the same problem, did you solve it?

12 minutes ago, Marc Stridgen said:

what you are trying to edit, and also which user

just a simple forum post, either as an admin or as a member authoring the post to edit

4 minutes ago, Marc Stridgen said:

you have a time limit on editing set on your usergroup

no, I have no limits on editing

13 minutes ago, Marc Stridgen said:

actually no real world problems

Thanks Marc. The site started to go down some days ago. To improve, a more powerful VPS was taken, without obtaining results. So a series of optimizations were done, mainly on expires and caching, which took it from Grade E to Grade B. This improved things a bit but still takes 30 seconds to send a post with two lines of text and 20 seconds to switch to a new one page. The provider says everything is fine on his side.

However, the problem remains also "This comment can no longer be edited", I tried to disable mod_security without getting results.

Although I have a "Grade B" from Gtmetrix the forum is very slow.

Also today it shows the error "This comment can no longer be edited. It may have been moved or deleted, or too much time may have passed since it was posted for it to be edited."

In which direction should we investigate?
 

Hi all, after upgrading to PHP 8.1 everything worked fine for a few minutes. Then the site went to the maintenance screen and it was also impossible to access ACP. Bringing back to the old version of PHP everything is back to normal. Do you have any suggestions for me? Many thanks!

Community v4.7.2.1 - PHP Version 7.4.32. - Applications: Ban Members From Topics 1.1.3 - Ban Members From Forums 4.3.0 - Classifieds 2.3.5 - Enhanced AdBlock Detector 2.1.9 -
PHP8 Compatibility Scanner OK No issues identified.

hi @Adriano Faria, can you tell me something about this reoccurring system log entry?

Error: Class 'IPS\Theme\Cache\class_core_global_global' not found in /var/www/vhosts/mywebsite.com/httpdocs/system/Theme/Theme.php(946) : eval()'d code:5 Stack trace: #0 /var/www/vhosts/mywebsite.com/httpdocs/system/Theme/Theme.php(946): eval() #1 /var/www/vhosts/mywebsite.com/httpdocs/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks() #2 /var/www/vhosts/mywebsite.com/httpdocs/system/Theme/Theme.php(797): IPS\Theme\Cache\_Template->exists() #3 /var/www/vhosts/mywebsite.com/httpdocs/uploads/template_1_1bb0e8f6d56f81d6c7163246c7be5ae2_forums.php(1377): IPS\_Theme->getTemplate() #4 /var/www/vhosts/mywebsite.com/httpdocs/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_forums_front_forums->forumTable() #5 /var/www/vhosts/mywebsite.com/httpdocs/system/Helpers/Table/Table.php(564): IPS\Theme\_SandboxedTemplate->__call() #6 /var/www/vhosts/mywebsite.com/httpdocs/applications/forums/modules/front/forums/forums.php(417): IPS\Helpers\Table\_Table->__toString() #7 /var/www/vhosts/mywebsite.com/httpdocs/applications/forums/modules/front/forums/forums.php(38): IPS\forums\modules\front\forums\_forums->_forum() #8 /var/www/vhosts/mywebsite.com/httpdocs/init.php(913) : eval()'d code(30): IPS\forums\modules\front\forums\_forums->manage() #9 /var/www/vhosts/mywebsite.com/httpdocs/system/Dispatcher/Controller.php(101): IPS\forums\modules\front\forums\banfromforums_hook_bmffForumView->manage() #10 /var/www/vhosts/mywebsite.com/httpdocs/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #11 /var/www/vhosts/mywebsite.com/httpdocs/index.php(13): IPS\_Dispatcher->run() #12 {main}

@Randy Calvert my problem is on Android (maybe the title should be changed)