
Everything posted by Jim M
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Huge Google Ad on Top of every page
There is an upgrade in process from your end, please let me know once that is completed and I can take a look.
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Huge Google Ad on Top of every page
Please ensure that you do not have auto-ads enabled by Google as these would appear where Google deems them as "best" which may be completely different from where you see as "best". You may wish to disable your Google AdSense script entirely. We do not implement any advertisements on Clients sites so this would be something added by you or your team. It is just merely finding what exactly it is. If you would like us to take a look at your installation, please let us know.
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User registration error
Have you tried switching to an unmodified theme? Are all files current with the version you upgraded to?
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Folder Permissions?
The following directories would need to be writable per your server's configuration (typically, this is 777 but may be 755 if you have suPHP or suexec or some other odd configuration), the rest can be normal: applications datastore plugins uploads and all sub-directories of uploads Of course, your installation may have different custom attachment directories which may also require to be writable.
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Just Upgrade...White Page
There would be no index.html in the root installation folder in our upgrade package, I'm afraid.
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Reoccurring system log entries may be indicative ...
It is simply a warning that there are repeated log entries in your system log and you would want to review them as it is an indication that something may be wrong. The warning itself is not an indication that something is currently wrong. That warning will stay there till those log entries get pruned.
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Can you provide standard achievements for download?
Please find Rules, Ranks, and Badges exported attached 🙂 . You'll need to unzip them locally to your community then import each individual .xml file to the appropriate screen. Achievement_Badges.zip
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Reoccurring system log entries may be indicative ...
These logs look quite old and I cannot reproduce them currently so it could be they are from an older version and have since been resolved. If you are able to reproduce them, please let us know.
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Pages: block for recent replies on a specific forum thread?
Unfortunately, the granularity of the block only goes down to forums, not topics so this would require a customization.
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Titles/Ranks Not Updating
I would recommend comparing this to the unmodified, default theme. Unfortunately, custom themes are outside our scope of support so that would be your best bet here.
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Just Upgrade...White Page
Looks like you had a blank index.html file in your root directory which was being read here. I re-named that file (in case you need it) to oldindex.html. That seems to have resolved your issue.
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Certain Things Open Website in Another Window
I would suggest disabling your third party applications/plugins and switching to an unmodified theme first of all. If that does not resolve the issue, please check to see if you have mod_security enabled and disable it. If all else is not helping, please remove any custom URL rewrites or redirects.
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Category description text color
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Reaction blank
This is a part of the theme as you can see here with ours: You would need to modify your theme if you do not wish for this to happen which, I'm afraid, is outside our scope of support. I will move this ticket to our peer to peer forum for further assistance.
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Custom product pages
Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
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I have an issue on my forum kindly guide me how to resolve
You will not want to reinstall the software. The table's data can be truncated in core_output_cache as the system will rebuild it. However, the table in your screenshot above is required and you may lose theme data specific to your theme so it is recommended to restore a previous backup if that table is corrupted.
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Missing Profile Complete on Registration
After completing registration, I am hitting your Profile Completion rules in ACP -> Members -> Profiles -> Profile Completion:
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Can't login via Microsoft Account
I would not recommend performing any actions outside of the guide, it may cause the issue you're seeing.
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Missing Profile Complete on Registration
Have you set these items to be required on profile completion and users have not filled these out? If so, could you please update your access information in the Client Area so we can look at your configuration?
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4.6.9 Beta 2 upgrade broken
Glad to hear it's working now 🙂
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4.6 : Can this group be deleted?
Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
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Group promotions not working
The fix will be in an upcoming maintenance release, it has not yet been released.
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Block showing top 10 downloads sorted by the # of "likes"
Unfortunately, currently, that would require a customization to display that information. However, I can move this to our Feature Suggestion forum to be reviewed for a future release if you would like?
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Black Bar
As Nathan mentioned, this is not something which is in our software but is the add-on mentioned (or something else). I would advise disabling all third party add-ons and switching to a non-modified theme to test.
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Block showing top 10 downloads sorted by the # of "likes"
There are blocks which display the top download files by number of downloads and reviews but not reactions. Is there a reason reviews is not used for this purpose?