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Community Answers
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Marc's post in Require guests to verify their email Messaging was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Downloads - REST API - Version date is not set was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Improvement to the thumbImage template was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Google indexed (and is offering as a search result) a reddit embed in one of our topics?? was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Mass unarchive was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Future Publish Issue was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in bug? php 8.0 error - user with no timezone was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in uncaught exception when page query param is invalid was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Gallery : Exif Tags removed when a user modifies the data of an already uploaded photo was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Bug: Form Text and 0 Values was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in toggleQuote is Creating "Links do not have a discernible name" Errors in PageSpeed Insights was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Registration switched off but guests can still post was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in Bug: Accepting guest cookies on a website with Discovery as homepage leads to empty page was marked as the answer
This issue has been resolved in the recently released 4.7.15 version. Please update your site if you are still experiencing the issue, and let us know if you see any reoccurrence.
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Marc's post in [BUG 4.7.8] Duplicate error code trying to delete a pending version was marked as the answer
This issue was resolved in the recently released 4.7.13 release. Please update in order to fix this issue, and if you see any problem after that point, please let us know.
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Marc's post in Add Credit to Member Account and Subscriptions was marked as the answer
Yes, that would indeed be used on renewals
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Marc's post in Site slow and Database feature all of a sudden not available was marked as the answer
Please see your ticket. This has been corrected for you 🙂Â
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Marc's post in Default Field Value - Use Variable was marked as the answer
There would be no way in which to do that without modification. The default value item is static value you enter
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Marc's post in Deleting duplicate event in Calender was marked as the answer
If you click on manage at the bottom left you will see a delete option in there
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Marc's post in Locked out of my community (VPN issue) was marked as the answer
That looks to be the ban page, but modified. The only way that can be showing on your site is if your IP is banned, in the scenario you mention. So I would advise checking the list again. If you are then unsure, please feel free to PM me your IP address when you see that issue, and ensure login details are up to date on file
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Marc's post in [Commerce] Subscriptions vs Product With Renewal was marked as the answer
You can do a little more with products such as limit to certain groups, associate with other purchases, add various renewal options, feature, do licence key integration and a fair bit more. Subscriptions was built to simplify this process, and just offer a subscription model of subscribe/upgrade/downgrade and add to user groups when this happens. They are also presented on their own subscriptions page, which is more built for purpose.
Generally, most customers will find subscriptions will suit their purposes better than products. As a general rule, I would say unless there is something specific you cannot do as a subscription, then It's a subscription you would be using.
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Marc's post in Subscription Memberships (Private) - Help and Advice Neeed was marked as the answer
Yes, thats correct
You can force them to choose, yes. Then you can hide the other if needed.
Yes, you can indeed do that from the products settings. Either by adding a secondary group,or changing their primary group
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Marc's post in [Clubs] Change Privacy Setting was marked as the answer
This is correct on the front end. You would need to change it as admin if you needed to change the type of club. Please feel free to post this up within our feedback area if you wish to see this change in the future
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Marc's post in Database article date was marked as the answer
Yeah Ive seen it there. I think there were wires crossed there. 🙂 Its been added as a bug
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Marc's post in How to Cancel Subscriptions was marked as the answer
You would need to contact account services. If you click on contact us at the bottom of the page and select accounts, we can go through this process with you