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Marc

Invision Community Team
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Everything posted by Marc

  1. Do you have an example of this, so I can see what you mean here? Im not seeing any issues on my test instance here, and if what opentype mentions is the case on all posts there, its likely what is causing your issues
  2. Limitations on the number of reactions that can be given per day can only be done at the group level. The correct way to do this would indeed be to add a secondary group which has those higher permissions, as you would with any other permission.
  3. A -200 error would usually indicate an issue server side, rather than on the side of the software, however in your case I note you are using the cloud product. Do you have a copy of the GIF you can zip and then upload here. Note, it is important you zip it first as I need the original file preserves for my testing here
  4. Please bear in mind it can take some time for these to go through. From the point its determined to be a bug, it needs to actually be fixed, then reviewed, then applied to a version, then actually released. These processes mean it may not have a fix for the next release. It may be the release after, and in some complex cases longer
  5. No, Sorry. When there is a bug report there is no guarentee as to which version it will appear in. It depends upon what is involved in fixing the issue, then it being fixed, reviewed, tested, then applied to a version. So it can take some time from bug report to actually being released, depending on where we are in the release cycle.
  6. tables are created using the default storage engine, so switching that will indeed have the desired effect
  7. Also checking simple things first such as going to support in your AdminCP and ensuring you follow any suggestions in there. Items such as tables not using INNODB can affect performance for example.
  8. You still actually have a ticket in support open related to this, which is being looked at. The fix was not added to the latest release for that reason.
  9. As mentioned above, this is not something currently possible in that case unfortunately. I have moved this to the suggestions forum for you, so it can be considered in a future release
  10. This is still showing as being worked on at present, and your ticket on this is still active
  11. You would need to speak to the author on this one to see if they have an updated version for you
  12. Thank you for letting us know. I will make our developers aware of this so that it can be looked into.
  13. You can remove IP addresses from view, but you would not be able to stop them being logged entirely. And indeed in most cases that would be undesirable. Maybe if we can understand the reasons you would want to do this, it may help us assist further.
  14. Unfortunately this is indeed the case You will indeed be having the issue on 4.4, as there was a patch in 4.6 to resolve the problem. So 4.4 would have issues Not sure how this would help, to be honest.
  15. You would need to revert your globalTemplate there. At some point you have edited that template, and therefore its not updated. So your theme at present doesnt have the changes required to add that menu
  16. Before we continue, could I ask about the "Temporary" part here? Is this on a renewal basis? For example, if they purchase that 30 days, could they then purchase another 30 once it expired?
  17. Assuming you are referring to them not being able to renew anything after that period, then its not currently possible as mentioned. However if you are doing this in terms of trial periods that would be a different matter. It really depends on what you are trying to achieve
  18. You would need to email all members to let them know if they use facebook login, they need to reset. There is no way in which to specifically target users with facebook login at present
  19. You can set up any mail that uses SMTP by adding the relevant details into the email settings area. You can see how to do this here if needed
  20. As mentioned above, you would not click to download the full package. You need to download the individual plugins you wish to use, and upload those. This is described in the documentation here, however if you have any further questions, please let us know
  21. Im not sure what it is you are looking for there. The link to register already exists under the menu, as does the sign in button
  22. I can see this happening with MOV files here and opened a bug report on this. It appears it is happening with any device that cannot natively play them. Not only can you not show the video (expected) but you cannot download it (not expected)
  23. ^ that would indeed be the very first thing you should do. Failing that, I would suggest first of all asking your hosting company what is causing your hosting to crash. If they can provide you with a query that is running for example, we may have a better understanding of what is causing you problems
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