Marc

You would need to disable all 3rd party items and test this again, enabling them until you find the cause. The issue you are having there is resulting from a 3rd party product. In this case it's the "members country" item, but there may be more

The following would be where you can find people offering IPS customisation https://invisioncommunity.com/third-party/providers/ It would be the login template you would be wanting to change

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

Thats something you would need customisation to achieve, by modifying the login form

You are simply posting the issue in a different place, its still fully staffed, we still have access to your credentials in the client area if provided, and we can still escalate where needed, dont worry. What is the issue you are having? Lets see if we can get you sorted out

A cancellation can be reinstated. A suspended item cannot and access to it is immediately removed

What nathan mentions above is the correct way in which to do this. You dont need to edit a constants file for this.

If you can provide a link to the topic, along with the name of the member, we can then certainly take a look at that for you

You would need to speak to the provider of your SSO solution on this. Of course you can set any group to access whatever parts you wish, but the SSO provider would need to add additional code to add members to a group automatically

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

No problem at all. Of course if the issue escalates at all, let us know.

On taking a look at the settings you have there, this needs to be escalated, so I have created a ticket for you so that we can get to the bottom of the issue. Someone will be in contact as soon as possible

Done

I see that issue has now been resolved in the ticket for you. Of course please let us know if you see any further issues

You would need some manner of plugin to achieve this

I would indeed suggestion contacting us as mentioned above, as it would depend on the circumstances there really. Please ensure you let us know in the message specifically what you are looking to move from where.

Its not something that would be possible at the present time, unfortunately.

There is no built in method within the software that would allow you to do that at the present time, unfortunately.

Ah, you are using an external login method, that would explain it. Very glad to hear you found the problem there

I have created a ticket on this for you so that we can look into what is causing the issues. Someone will be in contact as soon as possible

No problem at all. Glad to see it sorted the issue 🙂

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. With regard your test install, it will not remove from your license when you remove an install. It has to be reset. We would expect people to be installing a test instance in the same location each time. If you do need it to be reset, please let me know

Try uploading a fresh set of files from your client area, as it looks like you may be missing files there

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

You manage to get this online?