georgebkk

Just now, Marc Stridgen said:

If your test URL no longer points to an existing test instance, yes. However to be honest, wouldnt you be best to simply then point it to the new test location? This is what most people tend to do. 

@Marc Stridgen Can new location be an ip address (temporarily) while migrating?

Just now, Marc Stridgen said:

OK, we have some confusion here. If you purchased it, then it will have your name on it (as well as the company name). We can change the company name for you no problem. So the license itself is yours. So therefore its your responsibility there to ensure your license details and anything you download is secure. The previous test installation therefore needs to be removed from the server before you can reset it. So you should be contacting the owner of the server you installed it on to have it removed.

@Marc StridgenSo if i just remove the subdomain where test install is, will this help to remove it from Client area?

I am under stress now as we are just migrating to a better server! 🙏

@Marc Stridgen  I myself purchased it 20 years ago, or so, but now moved to my new company name!! What's the best deal you can do for me?

Copyright removal can keep?

@Marc Stridgen

Yes, we have changed ownership. So the best thing is to buy a new licence then?

All should be sorted then with a new license code?

How to proceed without interruption, as we are moving server as we speak. I seem not be able to purchase a new license with my current login. And we would like to keep the branding removal and the existing months (expiring in Oct/Now)?

The  test install on previous owners subdomain site hasn't existed for months!

So Today we uploaded the software there again, trying to remove it in client area -  still it shows up as a test url and i can't remove it.

Please advise as we can't test on new hosting url. What to do now? Remove it from the old test subdomain again? Remove the test subdomain again completely?

We are in the middle of a server move, and database is huge and asset storage is huge. @Marc Stridgen we are in trouble, as we only have read access to former owner's server, so can't fiddle too much on old server, and we are getting this error. 

Possible to get a temporary license code while moving as it would be so much easier for us?

We are moving server for our self hosted and have removed previous test installation.

Now we can not remove that test installation from Client area as it says it exists, but it is deleted and does not exist.

Please advise.

You need to use a subdomain for S3. If you are using a subdomain now for pics, then it's easy to point to S3 instead.

If not, you have to do 301 redirects of all your pics.

18 minutes ago, Marc Stridgen said:

You would need to contact the author of that theme for assistance

Or indeed the author of the plugin, if It's a plugin that is using it

We are using IPS default theme with just a few edits and currently NO plugins.

On 3/7/2024 at 12:25 AM, Daniel F said:

Sounds like an issue with a theme hook. 

How can I resolve this theme hook issue?

Error: Class "IPS\Theme\hook840_tmp" not found (0) #0 /home/aseannowalex/public_html/system/Theme/Theme.php(845): IPS\_Theme->compileTemplates() #1 /home/aseannowalex/public_html/applications/forums/modules/front/forums/topic.php(643): IPS\_Theme->getTemplate() #2 /home/aseannowalex/public_html/system/Dispatcher/Controller.php(118): IPS\forums\modules\front\forums\_topic->manage() #3 /home/aseannowalex/public_html/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #4 /home/aseannowalex/public_html/applications/forums/modules/front/forums/topic.php(39): IPS\Content\_Controller->execute() #5 /home/aseannowalex/public_html/system/Dispatcher/Dispatcher.php(153): IPS\forums\modules\front\forums\_topic->execute() #6 /home/aseannowalex/public_html/index.php(13): IPS\_Dispatcher->run() #7 {main}

Any idea how these recurring errors can be fixed?

Just now, georgebkk said:

Error: Class "IPS\Theme\hook840_tmp" not found (0) #0 /home/aseannowalex/public_html/system/Theme/Theme.php(845): IPS\_Theme->compileTemplates() #1 /home/aseannowalex/public_html/applications/forums/modules/front/forums/topic.php(643): IPS\_Theme->getTemplate() #2 /home/aseannowalex/public_html/system/Dispatcher/Controller.php(118): IPS\forums\modules\front\forums\_topic->manage() #3 /home/aseannowalex/public_html/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #4 /home/aseannowalex/public_html/applications/forums/modules/front/forums/topic.php(39): IPS\Content\_Controller->execute() #5 /home/aseannowalex/public_html/system/Dispatcher/Dispatcher.php(153): IPS\forums\modules\front\forums\_topic->execute() #6 /home/aseannowalex/public_html/index.php(13): IPS\_Dispatcher->run() #7 {main}

Any idea how these recurring errors can be fixed?

Error: Class "IPS\Theme\hook840_tmp" not found (0) #0 /home/aseannowalex/public_html/system/Theme/Theme.php(845): IPS\_Theme->compileTemplates() #1 /home/aseannowalex/public_html/applications/forums/modules/front/forums/topic.php(643): IPS\_Theme->getTemplate() #2 /home/aseannowalex/public_html/system/Dispatcher/Controller.php(118): IPS\forums\modules\front\forums\_topic->manage() #3 /home/aseannowalex/public_html/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #4 /home/aseannowalex/public_html/applications/forums/modules/front/forums/topic.php(39): IPS\Content\_Controller->execute() #5 /home/aseannowalex/public_html/system/Dispatcher/Dispatcher.php(153): IPS\forums\modules\front\forums\_topic->execute() #6 /home/aseannowalex/public_html/index.php(13): IPS\_Dispatcher->run() #7 {main}

1 hour ago, georgebkk said:

I will disable 2 factor for you, but currently forum is under maintenance. Will report back when we are up soon.

 

Cheers

2 factor disabled, welcome to have a look @Marc Stridgen 🙏🏼

I will disable 2 factor for you, but currently forum is under maintenance. Will report back when we are up soon.

Cheers

57 minutes ago, Marc Stridgen said:

I would need to know who the member is too

"Rimmer"

When viewing members in ACP the Google location map shows up for half a second, then comes this error.

Running latest forum version, it has previously worked well. Bug?

After upgrade to latest version the Group Promotion rules are acting strange. Never happened before.

It downgrades an Admin to Member automatically (see screenshot).

Bug or unwanted feature?  (site creds in Invision Client area).

What are the risks if connecting both a live forum and a developer testforum to the same database? Same invision software version.

I have a huge forum database, so it would be easiest to connect both to same database. If not advisable, please explain why?

Thanks in advance!

Thanks!

After an upgrade to 4.7.15 i need an original forum template as the upgrade didn't provide me with a new one and the old original template was deleted.

Where can i download a new original unmodified forum template?

1 hour ago, Daniel F said:

Looks like there's an invalid date set for the streams time period.

Please review the setting.

@Daniel F 𝗪here do I find this setting? In ACP or config on server somewhere?

All plugins and applications has been disabled for two weeks. Still terrible slow when posting, editing or hiding/deleting.

Access details provided in client area:

Update:

System log says:

Exception: Unknown or bad format (P-1D) (0)

#0 /home/xxx/public_html/applications/core/sources/Stream/Stream.php(1286): DateInterval->__construct()

#1 /home/xxx/public_html/applications/core/modules/front/discover/streams.php(351): IPS\core\_Stream->query()

#2 /home/xxx/public_html/system/Dispatcher/Controller.php(118): IPS\core\modules\front\discover\_streams->manage()

#3 /home/xxx/public_html/applications/core/modules/front/discover/streams.php(65): IPS\Dispatcher\_Controller->execute()

#4 /home/xxx/public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\discover\_streams->execute()

#5 /home/xxx/public_html/index.php(13): IPS\_Dispatcher->run()

#6 {main}

—-

BACKTRACE:

#0 /home/xx/public_html/init.php(1033): IPS\_Log::log()

#1 [internal function]: IPS\IPS::exceptionHandler()

#2 {main}

Nothing in email logs, we have fixed some chmod issues a few days ago.

No errors comes up in MySQL section in ACP

All plugins and Applications removed when tested.

But… still a distaster on our high traffic forum. We need someone urgently to do a checkup and fix this for us. 

Our tech guy are not used to invision software, unfortunately.

Anyone has time for a paid freelance job for us?

Can Invision support help us?

10 minutes ago, Daniel F said:

Probably notification emails.

What are you using to send emails and have you changed the NOTIFICATION_BACKGROUND_THRESHOLD or NOTIFICATIONS_PER_BATCH constant?

 

Using Sendgrid.
 

Where do I change those notification settings?  And what settings do you recommend?