mesteele101

You are showing the above and mine is displaying the below:

Now before hunting around again. I need to verify how this Forum button works. I found the option under Category. It appears that creating a button will cause every tutorial under that category to go to the same forum. It doesn't appear that the send to forum option is on a unique per tutorial setting. Is this correct?

Ok, I got it. Exported the 6 tutorial tablesRemoved Tutorials 2.0.0 (there was a problem, error something? cant remember how i completed the removal)Installed 2.0.1Deleted the 6 new Tutorial tablesImported the original Tutorial tablesRan 'Something isn't working correctly' in supportAdded the category names back, and set all the permission.All is good. Is this going to happen with each new update? Is this problem related to the UTF8MB4 character set not being implemented? Going to see about the Button to forum implementation, hoping that it implement's without redoing tutorials, or the above was a waste of time.

I'm good with the database stuff. Which tables exactly do I need to extract? There are six tables labeled 'ibf_tutorials...'. I did restore those 6 tables when everything failed but I still had to manually add back in the category names. Will these tables include the Tutorials, or will I need to re-post them? Extract all the tablesUninstall TutorialsInstall the latest update.Import all the tables I exported in step 1 aboveShould I run 'Something isn't working correctly' in support?

Here is the support scan of the database. I'll attach the tables. Its doing odd things to the tables, but it might be that is just in the middle of the update process. It appears I may have to uninstall. winsnort_db-after.sql winsnort_db-before.sql

I was able to add back in the category names and all is back up. Still uncertain about upgrading to the new version. I just picked upgrade. Humm, I used IE, I'll switch to FF and see if that helps? For some reason IPB has issue with browsers, usually IE. Tried FF with same problem here is a quirk of the install that is left over after it fails. I can add back in the category names and users are able to access, but there is no way it is going to upgrade.

A couple of things I noticed: 1) There is a white space to the right. 2) Seems to be redundancy, I know right side display can be turned off, but It's really not needed. Just tried to update Tutorials and received this: I really don't want to reinstall everything Update: Damn, it hosed the database. The Categories are missing....

The review process has a weight on how well the developer interacts with their users, especially paid users. Just because someone makes a suggestion doesn't mean you have to jump and do anything custom. You can do whatever you want it's your program. If you feel a suggestion could benefit your user base, than by all means use a suggestions, but you don't have too. However, I wish you would think about modifying this 'Tutorial Information' issue. IPB 4.0 has a widget system now that could be used for displaying 'Tutorial Information' if a user wanted. Adding widgets to the side of Tutorials is broke anyway, and I'm sure someone in that 400+ user base will eventually complain. The reason behind this is two fold: 1) If the end user opted out of displaying the 'Tutorial Information' widget they could use the full screen width for their tutorials. Right now the 'Tutorial Information' is limiting the width of the tutorials. The 'Tutorial Information' only uses up a small section at the top but robs screen area the full length of the tutorial that is dead white space. If there was a widget it could be added to the bottom block if so desired. 2) If the end user opted in to the 'Tutorial Information' widget, this would give the end user the option of adding more widgets under that one. It's only a suggestion, you have 400+ users that probably don't care.

I'm trying to figure out how to turn off the 'Tutorial Information' so it will open the screen to full page. Is there an option for this? I wouldn't mind having the 'Tutorial Information' being a widget that can be placed in the side block or at the bottom of the tutorial, at least that would allow us to use the full side block if it was a widget, for other widgets. Also it would be nice to be able to place the Tutorial Information at the bottom.

There is a lot to say about how products appear to the end user. Just look at Windows 10 and all the hype about the UI. I think the display is how it was in 3.x. To me is would be more 4.x by using the same type of display as the forums. I like the idea of being presented with all the Tutorials when it's opened. And the actual Category names is their own color header. But that's just me

I just noticed something. In tutorials it doesn't look like forums. When I create categories in Tutorials I get Having it look like the forums layout will give it a far better look. Is there something i missed?

PM sent...

I think I see part of this but setting the 'Get Support' button is confusing: In Tools: Create Support Topics for existing Tutorials Be sure you have set up your options for using Support Topics, including defining a forum for the topics to go in for each category if you have it set up this way. I'm assuming this is where I'm having issues with creating the 'Get Support' button for each of my Tutorials. I have four Forum categories: Category 1Category 2 - 6 support forumsCategory 3 - 6 support forumsCategory 4 - 3 support forumsI have three Tutorial categories: Category 1 - 6 tutorialsCategory 2 - 6 tutorialsCategory 3 - 3 tutorialsIn each Forum category there is a support Forum to match each Tutorial Forum category 2 holds all 6 support forums for the 6 Tutorials in category 1Forum category 3 holds all 6 support forums for the 6 Tutorials in category 2Forum category 4 holds all 6 support forums for the 3 Tutorials in category 3I'm not certain how activate the 'Get Support' button for each of my Tutorials that point to a specific support forum? It looks like I need to run the Create Support Topics for existing Tutorials in Tools in some fashion. However, I'm not sure and really don't want to hose the database by doing something wrong or out of step.

For an example: I have a Topic in a forum that I want to move to a Tutorial. I also want the original creation date along with the current numbers of views to be transferred. Not sure the best way to do this as I've only created new tutorials. It's getting complicated and I guess I'm not explaining it well enough. I went ahead and manually changed the creation date and view count on all my Tutorials to match the original creation date, and current number of views from the original topics in the forums. All is good. Maybe put this on the back burner until someone else requests it? I'm stuck on another issue: I have a Tutorial that has an existing Support forum. I'm not seeing how to activate the 'Get Support' button, and will this button point to a specific forum?

The post being moved to a tutorial has a posted date, along with the current view count. It might look odd as you said earlier showing 1,000 views, and was posted 1min ago. Moving the original posted date along with the current view count seems to be the best solution than just moving the count?

Yes, exactly on the editor. I don't expect the editor to work any differently in Tutorials than it does in the Forums, or any where else. I've adjust the way I edit and insert content into the editor that fits my needs. I'll try the Support topic option and see how it works. How about moving the date installed along with the view count (makes more sense) so it doesn't look odd? I would prefer that

My tutorials are all HTML. I did not create them within IPB. I can't edit my HTML code within IPB, I have to use an external editor and then past the HTML code back to the IPB editor and save. For me I prefer to do it this way because it forces me to make sure I have current backups. My tutorials have evolved over the past 13 years. They are heart of my website. Once my HTML is saved in the IPB editor, IPB preforms some sort of sanitation service to the text before the save, or possibly when it is pulled back into the editor. This actually changes parts of my original HTML when I pull it back into the editor. I'm hoping the 'Move' post to tutorial will not require me to go back in and past my original HTML back in for each of the moved topics. However, I have backups. I don't want to use the 'Move' option until it can move the view count along with the topic.

I'm created new categories, and then added the tutorials individually. I saw the option in Tools for creating Tutorials from topics but it looked like something that was not reversible if there was problems. Also I think it said multiple in the title. I can delete all the new Tutorials. Not a problem as I have them in my forums as topics. and them use the move option if the view count comes with it. I think that allowing the 'Views' counts to be moved along with the topic would be more natural? I'm not real sure how the Move option works. It appears that it removes the original Topic, but have not actually tried it. Maybe allowing the Topic to remain in the original location, and do a copy as an option? Not a big deal for me as I have backups of my tutorials offline if something happens. The big thing would not to loose the view count. Also, My topics reside in the support forum. I see this in the settings. I'm not sure how that works, as it looks to be global. I'd like to have an option to add a link to the support forum for the tutorial, maybe shown at the bottom in this section? I'd just like a easy way for the client to jump to the support forum right from the tutorial page?

It documentation is really not necessary now that I know the problem I was having was not with something I was missing. I did exactly what you described, well until I tried to access the category from the Tutorials URL. My tutorials reside in the forums. I'm moving them out so the existing view count will be lost. Is there a way for me to transfer the view count from forums to Tutorials. I'm comfortable editing the database tables if needed? So far, with the new update, all is going as expected. Very nice addition

I'm not sure where to post a topic for support? I can add a category but when I try to add the permission to view: I turn on View system and I get: Is there any documentation on how to turn on what permissions, and how to add tutorials to categories. The same thing happens in Members and Groups when I try to turn on the who can view switch. I just noticed in Applications it says locked. I'm working on an off line test 4.0.8.1 development site.

Ok, I think I found something that may make it easy to convert but I'm not able to grep in Windows: http://dba.stackexchange.com/questions/8239/how-to-easily-convert-utf8-tables-to-utf8mb4-in-mysql-5-5 If someone can verify it works that would be great, and I'll load up something giving me access to grep.

IPS not only supports it but is new standard for IPB. At this point it looks like anyone converting from 3.x to 4.x will automatically be converted to the new utf8mb4 standard. However those of us that was so inclined to convert prior to IPS adding this auto conversion to utf8mb4 will be stuck on utf8 for the remaining time were utilizing IPB. I was getting indexing length errors. I created a .sql file using phpmyadmin and converted all the utf8 statements to utf8mb4 and imported to a new database. I received the index error. How do you get past that in phpmyadmin. I don't mind spending the time doing this on a test database until I get it right for the final conversion.

We all need to be looking to the future and possible problems that not converting will eventually cause. This has nothing to do with IIS, its a new suggested standard for MySQL, and they actually suggest that utf8mb4 is the new standard that everyone should be trying to achieve. IPS has adopted this at it's new standard character set. It seems to me that it would be in the best interest of IPS to make sure everyone running IPB 4.x is running the same character set. This will eventually come back and byte everyone at some point.

Can you give us a blow by blow action report on how you did this?

I saw this during my investigation online. I manually preformed the conversion, but got a index length error of some kind. I possibly faild to create the database correctly?