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cocoliso

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  1. Agree
    cocoliso reacted to Wolf in New Live Community Features!   
    Please offer a solution to enable stuff like this for self hosters. If the concern is server resources; perhaps have an "advanced features" add-on and make it clear you need to have control of your own box of a VPS to use it. I will /never/ migrate to the cloud as I need control of my own box. There are many loyal long-term customers at risk of being lost with this direction.
  2. Agree
    cocoliso reacted to loccom in New Live Community Features!   
    i have around 15 licences and pay a small fortune and now being restricted? I am also been using invision for 17 odd years or more and now feel like Invision do not appreciate loyal customers.

    It's not easy making money from communities and I would imagine some really do struggle and having a cloud solution really doesn't work for them.

    Slight sour taste now.
     
  3. Agree
    cocoliso reacted to Afrodude in New Live Community Features!   
    I've been a client of IPS for about 17 years, and I am disappointed of the direction they are going in now. They are creating new features for their cloud clients even though they have several bugs that have gone unfixed for months. I haven't renewed my license because I feel like an idiot for paying for something that, after 17 years, I might not be allowed to use.
  4. Agree
    cocoliso reacted to Foolboy in New Live Community Features!   
    Please kindly recosider about this and the future cloud plan-exclusive feature. Don't abandon those self-hosted clients like this, IPS. At least, give this feature to  client who is paying to keep their license active, like you did with the Spam Defense feature. Thank you.
  5. Like
    cocoliso reacted to Emediate in New Live Community Features!   
    Like so many have said, I also support the model that Invision is headed with its hosted cloud offering, and most of us are commercial forum operators and appreciate the business necessity for revenue and hopefully profit. 
    Many of us have also established that the current Cloud offering is not suitable for us, or cost prohibitive with what we have invested already in servers. I couldn't switch from one to another because of other necessities with our server and architecture. So it would be more than doubling our expenses to even consider it, not to mention custom apps/plugins some of us need to do what we do - which we also couldn't do on cloud.
    What I would love to see is a compromise. Look at what some of us spend/have spent in the Marketplace though. We don't mind paid bolt ons and add ons. Many of us would be prepared to pay for these new features. In the marketplace via AdminCP, I wouldn't hesitate hitting a subscribe button on certain features and paying a monthly fee for some of them. This is revenue that is currently being lost for Invision by the self-hosted customers that are never going to migrate to Cloud.
    Similarly, when it comes to support, which I often need - I once sang Invision's praises about how efficient and comprehensive Support was on this platform. I even at times wondered how they did it, so cheaply. So I could see why they had to change these processes. But like my above suggestion, why not add either a paid ongoing Support plan, or an ad-hoc paid Priority support option. Either of those I would also subscribe to. My recent support issue took 12 days to get a response with - glad it was only a small bug affecting the user experience in our community. But, in Invision's defence, I'm only paying them $85 every 6 months so you get what you pay for. But that just highlights the problem in my opinion. Either put up the self-hosted fee based on support's estimated costs are (you've got the data) and you'll win on some and lose on others, or offer a dedicated support package and charge accordingly.
    I do hope there are some changes implemented in regards to the above because it's clear there is a growing discontent in the self-hosted community. After nearly 20 years as a customer, I myself am reluctant to invest any further and am sad to admit I have more recently started investigations into alternative long term alternatives - though my preference it to remain loyal but with a workable solution for both the provider and the consumer found.
  6. Thanks
    cocoliso reacted to O9C4 in 4.5: User Interface Improvements   
    This updates can help Administrators to make its communities alive and protected from prohibited content:
    Allow Administrator to change the topicstarter. Options to ban members to change topic title and firts message separately. Setup permissions for members group that way, so the members of "one group" could see each other content, but other groups can't see "one group" content. Like parallel world in the same community. If Reply to this status... in All Activity feed, then updated status goes UP on the feed. Notifications about someone's replied to any Status Updates. Delete Digg and Delicious from Share on. Change for WhatsApp, Telegram, WeChat, Instagram. Add the setup option for it in the AdminCP. Word Filters for Status Updates replies. Word Filters for About Me in Profile. Display Pinned topics and Recommended posts in All Activity feed. If Added new word to filter, all the filtered content must be updated regarding Action to take. Built-in translator for messages in other languages. Quote Collapse.
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