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'Your current plan doesn't include email support'
Hello, in our case the problem was caused by the fact that out home appliation was a 3rd party application which wasnt upgraded to the latest version yet. After its upgrade the 500 Error disappeared and all is es expected.
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'Your current plan doesn't include email support'
Hello, I don't seem to have any issues with server setting, yet our presentations don't load, we are getting HTTP ERROR 500
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'Your current plan doesn't include email support'
Thank you, My query raised above was: 'On our holesovice.cz I have asked the ISProvider to enable PHP 8.0, after its been done I have changed the settings to activate 8.0 after which the entire IP presentation became unaccessible. Can you please advise what could be changed on the IP installation side so that the presentative is working again.'
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'Your current plan doesn't include email support'
Does it read like: The original full support is not available to active license holders any longer (has been discontinued), instead, active license user should seek basic help on the forum? This would certailny be a game changer for us (running some 5 websites with multiple IP products purchased; for the past 15 years). IP team to please clarify.
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'Your current plan doesn't include email support'
Thank you, I dont' recall having this change of support extent been announced before (which is something i may have missed) but let's try: My query to IPS support is as follows: 'On our holesovice.cz I have asked the ISProvider to enable PHP 8.0, after its been done I have changed the settings to activate 8.0 after which the entire IP presentation became unaccessible. Can you please advise what could be changed on the IP installation side so that the presentative is working again.'
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'Your current plan doesn't include email support'
Hello, I am not sure what I have overlooked, but I am receiving the below message when trying to raise a support ticket on our website with active IPS licence: (holesovice.cz). Ca nyou plesae how we can reachto helpdesk.
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Community Map
That was the trick 🙂 I can see I had the category ticked on but not the sub-categories, I've added them now and all images are being displayed, many thanks for your suport!
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Community Map
I think I have: I can see the previous Gallery markers are on, I just dont see visible the latest ones..
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Community Map
1. Not showing on new images 2. The images contain location information which is displayed next to them in the Gallery (minimpa) but their marker is not shown in the Map app. (Example https://www.ideon.cz/image/7775-khor-kalba-mangrove-centre-04jpg/ vs https://www.ideon.cz/communitymap/ ) 3. The category of the image is visible to guests
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Gallery - Comments
Hello, I have a few comments based on my recent experience with the Gallery. 1. Image Tools vs. Manage Image - I find these very similar and difficult to memorize which one is which one, I often need to Feature an image andd while being intuitively driven to Image Tools - the function is under Manage Image (which is quite hidden in my oppinion), perhaps these two could be somehome rationalized 2. Is this button/field required? 3. Image Resolution I am trying to figure out how the image resolution works, I am uploading images 1600px wide, and have gallery setting max img size 1600px wide as well, yet the resulting images are not as crisp as when uploaded on to Facebook. Since my page is built around the Gallery it is crucial for me to have the images as high quaility as possible. What is the workflow to follow to receive the highest quality possibly (e.g. the uploaded original) https://www.ideon.cz
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Community Map
Hello, I am using the latest version of the Community Map as well as of the IPC Gallery, I started facing issue of gallery photo geolocation not being updated in the Map (as used to work before), any advise please?
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Contact Us - Captcha
Thanks Adriano, I was of the impression than one of the latest versions of the invision forum had this already included?
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Contact Us - Captcha
Hello, would anyone know how to add Captcha into the Contact us link? I didn't manage to find it in the ACP..
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Community Map
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Gallery - Slideshow
For the purpose of my site I would appreciate if the Gallery could have a Slideshow button. We are presenting albums with tens of images in each album and it is not comfortable for the members to be clicking each time they need to go to the next image.