Randy Calvert

I'm glad you got to the bottom of it.

You might try looking in the moderator logs in the ACP to see if you can search for the topic or the recent actions that have occured at the moderator level.

ACP > System > Site Features > Applications You can also get to it via: YOURDOMAIN.COM/admin/?app=core&module=applications&controller=applications Expand the "System" section. Under it will be a list of modules. I'm guessing for you "Moderator CP" will show as "Disabled". Just click the "Disabled" icon to switch it back to "Enabled".

Given the highly niche use for this, I would not expect IPS to go beyond what they do now with making users confirm their age (not verify with third party services). If this is important for your community, I would suggest working with a third party developer. IPS5.0 is feature locked so i would not expect them to even look at new features until most likely Q2 honestly and I would be highly surprised if this would be anywhere in the priority queue at that point.

Are you getting other emails? Have you checked any sort of spam filter to see if it's being caught up in it?

If you're going to compare versions, you are better off having multiple installations. Remember... Google frequenly changes how it measures stuff. Sometimes even daily. Saying "nothing changed" ignores the fact that Google can and does change.

The one thing I’ve learned over the years is that Google is not always right and many times breaks or does not even follow its own guidance.

This would not change anything. It would mean IPS would automatically have it disabled for any cloud customer that had been moved over. It does not magically fix any past feature compatibility issues. IPS is moving to CF for security, not for the rocketloader feature.

That and I assume the savings vs AWS would be HUGE. As someone who has paid a few AWS bills before, I know how it can be a left arm, right leg, kidney, and first born. Most likely able to hire a few more people with the savings alone. 🤣

My cloud site has been down for almost 2 hours. I opened a support ticket an hour ago, but support says they cannot help because my site is pointed to IPS via CNAME instead of the root domain being parked at IPS nameservers. This setup was confirmed by @Marc and @Charles as being just fine. It has been fine for more than a year when it was first onboarded last October. Now I’m being told it’s unacceptable while I’m out of the country in the middle of the ocean on a cruise. I’m expected to rearchitect my dns setup with literally zero notice. I have been a huge supporter of IPS historically and have been a customer for literally decades but the way this situation is being handled is causing me to rethink my relationship. I’m being asked to provide a ticket ID number for when this was done, but your support system does not give that to customers. A ticket ID is not shown in the email and there is no web portal for us to access to see this. How am I as a user supposed to help find the case? I’m beyond frustrated at this point and severely disappointed in how this is being handled. I don’t think I’m asking for much for my site to be kept online when I’m spending 230 bucks a month for a premium service.

Now you are just being needy. 🙂

There was a third party resource that added this functionality. It’s never been a part of the base software. IPS can’t advise on things done outside of the software. You would need to find a third party developer to see if they are going to offer this for v5.

That would then mean supporting it. Given those languages are not spoken by support, that would make things much more difficult here on the forums and for when support cases have to be escalated. It would also mean significantly more work for all of the documentation, product guides, etc. The cost vs reward benefit typically does not work out.

In general you should not be storing files that big in MySQL. But I have not seen this change from 4 to 5 and honestly don’t expect it to change. It would be better to use a storage bucket for files of those size.

You have to give the admins permission to access moderator functions. Admins don’t automatically have the ability to moderate. Being an admin by default means you have access to the AdminCP, not the ModCP. You can add the admin group or individual users as moderators using the steps in the link above.