Jump to content

Recommended Posts

Posted
41 minutes ago, 403 - Forbiddeen said:

A word of advice, if I may, for future reference it would be best to provide as many details as possible when asking for support rather than being vague. The Ips Support Team are very good, but they can't read minds 😅

 

Posted
On 1/14/2025 at 1:09 PM, Marc said:

I would need more information on this. Have you recently upgraded? What happened just before the issue. Are these embeds you are missing, or manually uploaded items?

Hello, i test here... and its not working the javascript from theme. We are using the default theme.

Dont showing the notifications, the quote button etc etc.

 

image.png.c149244b6dbd29e386958f69a5bc4005.png

 

i tested with another default theme and dont work too.

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Posted
22 hours ago, Marc said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Done.

I contacted my host support, they say its missing the js files. 

Posted

This seems to have been being caused by cache on one of your 3rd party applications. When they were all disabled and enabled again, its corrected the problem.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...