Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt November 11, 2024
harry m Posted Sunday at 05:15 PM Posted Sunday at 05:15 PM Hi, Whilst trying to add a note to a forum, I've accidentally deleted it! Is it possible to recover it, as its a historical record with over 20 years of entries. I have searched this forum, and the last time someone did the same you referred it to a ticket. https://invisioncommunity.com/forums/topic/471731-cloud-accidentally-deleted-a-forum-–-can-you-restore-it /#comment-2923592 Thanks harry
Miss_B Posted Sunday at 05:30 PM Posted Sunday at 05:30 PM The best way to go about this is to restore your latest backup made before the forum deletion. But that would mean that you will loose all the content acquired from the time of the backup until now. Restoring a deleted forum, you will need the database backup, but it's going to be a tedious and difficult task imo. harry m 1
Marc Posted Monday at 09:34 AM Posted Monday at 09:34 AM That would be the only way if you have deleted the whole forum. If thats what you need to do, please create a ticket and we can advise on your options
harry m Posted Monday at 05:40 PM Author Posted Monday at 05:40 PM 8 hours ago, Marc said: That would be the only way if you have deleted the whole forum. If thats what you need to do, please create a ticket and we can advise on your options Hi Marc, Have responded by email to you Thanks harry m
harry m Posted Monday at 09:02 PM Author Posted Monday at 09:02 PM Hi Marc, Any idea when the backup restore will take place please ? and do I need to do anything from our end. I don't have the option to create a ticket in the Support section of our ACP. Regards harry m
Solution Jim M Posted Monday at 09:06 PM Solution Posted Monday at 09:06 PM 3 minutes ago, harry m said: Hi Marc, Any idea when the backup restore will take place please ? and do I need to do anything from our end. I don't have the option to create a ticket in the Support section of our ACP. Regards harry m You are currently speaking with us via a ticket. Please watch your email for updates. harry m 1
harry m Posted Tuesday at 11:38 PM Author Posted Tuesday at 11:38 PM Thank you to; Jim, Marc, Lindy and the rest of the Support team for your emails and help with the matter. I genuinely am grateful for the Support and help you all gave me.👍 Regards harry m Marc 1
Marc Posted Wednesday at 08:39 AM Posted Wednesday at 08:39 AM Thank you for your feedback. Glad we were able to get you sorted harry m 1
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