Can't find a user in the ACP when searching for display name?

[David N.]

I'm trying to find a user in my ACP. For example his display name is simply 'bob'. I search for 'bob' and get 50 results such as 'bob-geldof' and 'bob-dylan' and 'bobby flay' etc... but no 'bob'. 

Now I noticed that bob's email is bob7@hotmail.com so I search for 'bob7' and right away I can find him, with his 'bob' username right there in the search result list. 

I remove the 7 from the search so it's back to 'bob' and again, 50 results that do not include 'bob'. 

[Jim M]

How are you searching this? The three characters may not be enough (generally, MySQL search requires 3 or more characters) or you may be exceeding the amount of results due to too generic of a term.

[David N.]

10 hours ago, Jim M said:

How are you searching this? 

Just typing the three letters in the search field at the top of the ACP.

10 hours ago, Jim M said:

The three characters may not be enough (generally, MySQL search requires 3 or more characters) or you may be exceeding the amount of results due to too generic of a term.

Interesting. 

I have another member named 'jay'. I searched for 'jay' and he's part of the 50 results. However, I notice that I also get 50 results. Tried a few other searches and each time, 50 results. 

So it looks like indeed the the amount of search results displayed is limited to 50 max when there's actually more matches? I wish there was some kind of indications of that on the UI - but at least now I know. 

Thanks!

[Marc]

If you are looking for a specific user, you are better to click the cog icon and do an exact search. So enter it in username, and change the "Contains" part to "exact"

[David N.]

3 minutes ago, Marc said:

If you are looking for a specific user, you are better to click the cog icon and do an exact search. So enter it in username, and change the "Contains" part to "exact"

Yes! That worked great. Thanks. 

[Marc]

No problem at all 🙂