First Post of New Members Put into a Mod Queue

[My Sharona]

For some reason, the first post of new members is put into a mod queue requiring approval before it shows. Any additional posts are also put into the queue unless that first post is dealt with. It doesn't matter if it is approved, not approved, or whatever, but then subsequent posting are automatically shown.

This condition did not exist prior to the 4.7.19 upgrade. I checked permissions and all are as they were before so I'm a little lost as to what is going on. Might it be some update to spam settings that is now creating this condition? I have looked but can find no way to alter this condition. Help would be greatly appreciated, we do not want to have to approve a new members first post.

This condition exists across both websites.

Thank you for your consideration.

[Jim M]

This may be spam analysis detecting something in these posts as I see a few topics getting this in your logs but it shouldn't be every post:

 

 

You can manage this in ACP -> System -> Smart Community -> Features -> Spam Analysis.

[My Sharona]

1 hour ago, Jim M said:

This may be spam analysis detecting something in these posts as I see a few topics getting this in your logs but it shouldn't be every post:

 

You can manage this in ACP -> System -> Smart Community -> Features -> Spam Analysis.

Thank you. I have adjusted settings and will test.

 

An aside if you don't mind... Why can I not PM you? Can you please remove the screen shots? Thank you.

[My Sharona]

This seems to have worked, thank you. 

[Jim M]

50 minutes ago, My Sharona said:

An aside if you don't mind... Why can I not PM you?

I have it disabled as people in the past have messaged me when I'm offline or thought messages meant they could get 1-1 support and it caused a kerfuffle so now, it's just easier to tell individuals to put things in topics so any staff member can address it.

51 minutes ago, My Sharona said:

Can you please remove the screen shots?

Done 🙂 

[My Sharona]

12 minutes ago, Jim M said:

I have it disabled as people in the past have messaged me when I'm offline or thought messages meant they could get 1-1 support and it caused a kerfuffle so now, it's just easier to tell individuals to put things in topics so any staff member can address it.

Done 🙂 

Please remove to screen shot from the quoted post above as well. Thank you.

[Jim M]

Done 🙂