known issue Error message Subscriptions are not available but they are disabled

[The Old Man]

Hi,

On one of my sites which is using the lastest version of IPS4 4.7.18, guests are seeing "Error Subscriptions are not available" instead of the usual options to Register/Sign-Up.

In Commerce Settings -> Subscription Plans it says Enable on the button, so they are off.

In Store Settings -> Purchase Settings the setting for Force users to make a purchase when registering? is off.

On the Member Settings -> Log In and Registration -> Registration page the settings are on Recommended. I'm using Standard and Google options only.

Any thoughts on what could be causing this?

I checked with Support Tool which reports everything is okay.

Many thanks!

[Jim M]

You had Subscriptions set to require on registration. I enabled Subscriptions for you, disabled the requirement on registration and then disabled Subscriptions again for you.

I have reported this internally as a bug as that requirement should disable when you disable subscriptions.