The Old Man Posted November 2 Posted November 2 Hi, On one of my sites which is using the lastest version of IPS4 4.7.18, guests are seeing "Error Subscriptions are not available" instead of the usual options to Register/Sign-Up. In Commerce Settings -> Subscription Plans it says Enable on the button, so they are off. In Store Settings -> Purchase Settings the setting for Force users to make a purchase when registering? is off. On the Member Settings -> Log In and Registration -> Registration page the settings are on Recommended. I'm using Standard and Google options only. Any thoughts on what could be causing this? I checked with Support Tool which reports everything is okay. Many thanks!
Solution Jim M Posted November 3 Solution Posted November 3 You had Subscriptions set to require on registration. I enabled Subscriptions for you, disabled the requirement on registration and then disabled Subscriptions again for you. I have reported this internally as a bug as that requirement should disable when you disable subscriptions. SeNioR- and The Old Man 1 1
The Old Man Posted November 5 Author Posted November 5 Thank you very much indeed Jim, much appreciated. Sorry for the delayed response, I didn’t get an email reply notification for some reason.
Recommended Posts