WebCMS Posted Sunday at 06:32 AM Share Posted Sunday at 06:32 AM (edited) It has gone down for a couple of times in the last 2 hours. The last one was for over 15 minutes. Are these issues resolved yet? Edited Sunday at 06:33 AM by WebCMS David N. 1 Link to comment Share on other sites More sharing options...
Jim M Posted Sunday at 02:55 PM Share Posted Sunday at 02:55 PM Our team is working on this new issue at hand. It should mostly be resolved. If you're having issues, please submit a ticket rather than posting on the community as we will be able to more readily help you in an emergent situation. Link to comment Share on other sites More sharing options...
WebCMS Posted Sunday at 05:07 PM Author Share Posted Sunday at 05:07 PM 2 hours ago, Jim M said: Our team is working on this new issue at hand. It should mostly be resolved. If you're having issues, please submit a ticket rather than posting on the community as we will be able to more readily help you in an emergent situation. Is creating a ticket by sending an email? Link to comment Share on other sites More sharing options...
David N. Posted Sunday at 07:09 PM Share Posted Sunday at 07:09 PM I've also noticed my site (as well as this site) going through some very slow periods today. It's frustrating that this seems to be a regular occurence with Invision Community cloud service. 😞 Link to comment Share on other sites More sharing options...
Jim M Posted Sunday at 07:21 PM Share Posted Sunday at 07:21 PM 2 hours ago, WebCMS said: Is creating a ticket by sending an email? You can send an email or go to Client Area -> My Purchases -> click your Cloud package -> Support -> Submit Ticket. Link to comment Share on other sites More sharing options...
WebCMS Posted Sunday at 08:35 PM Author Share Posted Sunday at 08:35 PM 1 hour ago, Jim M said: You can send an email or go to Client Area -> My Purchases -> click your Cloud package -> Support -> Submit Ticket. I found that your site is also down at the same time. Will Client Area be accessible during downtime? Link to comment Share on other sites More sharing options...
Marc Posted Monday at 10:34 AM Share Posted Monday at 10:34 AM It should be, yes. However if its not, you can email us if needed WebCMS 1 Link to comment Share on other sites More sharing options...
WebCMS Posted Monday at 05:01 PM Author Share Posted Monday at 05:01 PM 6 hours ago, Marc said: It should be, yes. However if its not, you can email us if needed CiC went down last night and also today morning and your ic.com site was down too at the same times. Looks like email is the option in these situations. Marc 1 Link to comment Share on other sites More sharing options...
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