SMTP issue

[Gouzi]

HI, 

last time the email I was using the free account gmail smtp so it has a limit, now I change to the Sentgrid business acc but I not sure why the email still mention using gmail and the gmail error. I've switch to sentgrid and change the setting also

 

[Daniel F]

Gmail is retrying to send the failed mails from its queue. 

[Gouzi]

but I've change to sentgrid still failed 

[Gouzi]

[Marc]

Please try disabling all 3rd party items and trying again. I suspect you have something there that is causing you issues

[Gouzi]

53 minutes ago, Marc Stridgen said:

Please try disabling all 3rd party items and trying again. I suspect you have something there that is causing you issues

I'm not sure why even I run test email show limit exceed, my sentgrid not reach the limit yet

[Marc]

Only sendgrid would be able to answer that question as the message is coming from them

[Randy Calvert]

Why are you using smtp for Sendgrid?  The API is much more reliable and IPB has a direct integration for it. 

[Jelly Belly™]

42 minutes ago, Randy Calvert said:

Why are you using smtp for Sendgrid?  The API is much more reliable and IPB has a direct integration for it. 

I was using the API without issue for a couple of years then it suddenly stopped working, although I was using IPB V4.3 at the time so that may have been why
I changed to SMTP and its been problem free since

[Marc]

You would have been better to upgrade your site, than downgrade your connection