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Posted

Could contain: File, Webpage

When people share a piece of information to you with a long list of links👇, the user experience I believe is terrible. Looking forward to new improvements. (The short link API doesn't work, this is a known issue that has been fed back months ago)

 

 

Posted
55 minutes ago, PayMap said:

The short link API doesn't work, this is a known issue that has been fed back months ago

Could you clarify where this was reported? I can then take a look at that for you to see if there are any updates

Posted
17 minutes ago, PayMap said:

I got a reply two months ago that it will be fixed in the next release.
 

Could contain: Page, Text, File, Webpage

This should be fixed in 4.7.14. If you are still having issues with this, we would need an example.

Posted

Unfortunately, I seem to be having an issue with your Access Token but not one I have generated for myself. I would ensure that your account is verified and in good standing. You will then likely want to regenerate your access token.

Posted
4 minutes ago, PayMap said:

HI,Jim~

So, you test can be verified through the API?

This question has been bothering me for a long time.

I'm not sure what you mean. If you mean that the system works as intended with my Access Token, yes, it does.

Posted

Looking at your community, it is running through CloudFlare's nameservers but you are on our Cloud. This may cause unintended issues through communication channels which we can't review. I would set your nameservers to our own for any troubleshooting so that we can rule out any interruptions reporting back from bit.ly.

Posted

Still not working, please help and try to find the problem.

I tried to register an account again, and it was successfully saved just now. However, when I refreshed and confirmed, it still couldn't be used normally. Still asking for your help. Thanks!

Posted
5 minutes ago, PayMap said:

However, when I refreshed and confirmed, it still couldn't be used normally

We would need to know what you mean by this. What are you performing?

With bit.ly on my end, when I click the Promote button, the link is shortened and the URL provided is working without issue.

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