An error occurred after upgrade

[Ondra OC]

Hello,

 

my site: https://carmanualsf.com/ just Errored after uploading new invision community files to FTP.

 

I have tried to do this:

I manually uploaded all files via FTP

Switched to PHP 8.1

Then ran /admin/upgrade/

This went without any issues

After upgrade in ACP I cleared all caches

On board index I got some fatal errors, but after removing some Page's templates which I created long time ago and refreshing board index page, errors vanished.

 

But I was not able to get to /admin/upgrade/ because of Error

 

(

 

 

[Randy Calvert]

When you switched your site to PHP 8.1 did you make sure it has all of the necessary system requirements?  

It’s not uncommon for different versions of PHP on the server to not match modules and for people to be missing a required module when switching versions. 

[Ondra OC]

It is ok: https://carmanualsf.com/ips4.php

everything is green but on carmanualsf.com/admin/upgrade nothing happens now 😞

 

Thanks a lot for helping me anyway

[Marc]

Im actually a little confused as to what you mean here. You mention

Quote

Then ran /admin/upgrade/

This went without any issues

Followed by

Quote

But I was not able to get to /admin/upgrade/ because of Error

Its not clear why you would be doing this if you have already run the upgrader

[Ondra OC]

Just now, Marc Stridgen said:

Im actually a little confused as to what you mean here. You mention

Followed by

Its not clear why you would be doing this if you have already run the upgrader

Sorry for confusion Marc... it was from this post:

 

This is now in my administration

[Ondra OC]

And this is in my support section now (i would try to clean cookies but i cannot

I just upgraded all files on my ftp to newest version of invisioncommunity except uploads and conf global

[Jim M]

Your language pack is missing quite a few language strings and looks like it's causing issues. I would switch an unmodified language pack. You also have an upgrade pending for our software. Was this attempted?

[Ondra OC]

4 minutes ago, Jim M said:

Your language pack is missing quite a few language strings and looks like it's causing issues. I would switch an unmodified language pack. You also have an upgrade pending for our software. Was this attempted?

Well, in language section I have regular USA english... how should i switch it to unmodified pack?

 

"You also have an upgrade pending for our software. Was this attempted? " - I just want to upgrade forum to the newest version... that is my problem... or I dont understand what are you asking for... sorry

[Jim M]

1 minute ago, Ondra OC said:

Well, in language section I have regular USA english... how should i switch it to unmodified pack?

Yes, unmodified as there could be an issue with the current.

2 minutes ago, Ondra OC said:

"You also have an upgrade pending for our software. Was this attempted? " - I just want to upgrade forum to the newest version... that is my problem... or I dont understand what are you asking for... sorry

I am trying to understand where you are currently in the process of the upgrade. You mentioned going to /admin/upgrade so if files have been applied, you will need to finish the upgrade at /admin/upgrade. That could explain the missing language strings if you're halfway through the upgrade process.

[Ondra OC]

After I upload new version of invisioncommunity on my FTP and changed PHP to 8.1 I wasnt able to load admin/upgrade/ because of Error 500. When I upload ips4.php as Randy helped me I could login to admin so I could send you these screenshots... now I deleted ips4.php

[Jim M]

10 minutes ago, Ondra OC said:

After I upload new version of invisioncommunity on my FTP and changed PHP to 8.1 I wasnt able to load admin/upgrade/ because of Error 500. When I upload ips4.php as Randy helped me I could login to admin so I could send you these screenshots... now I deleted ips4.php

Do you have a custom name admin directory on your server? That is a 404 so you would need to go to /your-admin-directory/upgrade

[Ondra OC]

6 minutes ago, Jim M said:

Do you have a custom name admin directory on your server? That is a 404 so you would need to go to /your-admin-directory/upgrade

It is there... but it does not trigger upgrade when i route it like this: https://carmanualsf.com/admin/upgrade

[Ondra OC]

UAAAAAA, I Ve Got that!

 

I had to be in anonymous browser version and login there... now I can upgrade! Why it is not written anywhere???

OMG

[Jim M]

8 minutes ago, Ondra OC said:

Why it is not written anywhere???

I'm not sure what you mean. If you have customized your admin directory, only your community would have that customization. 

[Ondra OC]

2 minutes ago, Jim M said:

I'm not sure what you mean. If you have customized your admin directory, only your community would have that customization. 

I mean that it was cached I think... because i haven´t been able to upgrade it on carmanualsf.com/admin/upgrade in my browser because it did Error 500

BUT

when I run carmanualsf.com/admin/upgrade on anonymous browser I could start regular upgrade...

 

It is good advice for you to help other by saying them this...

[Jim M]

2 minutes ago, Ondra OC said:

I mean that it was cached I think... because i haven´t been able to upgrade it on carmanualsf.com/admin/upgrade in my browser because it did Error 500

BUT

when I run carmanualsf.com/admin/upgrade on anonymous browser I could start regular upgrade...

 

It is good advice for you to help other by saying them this...

OK, thank you for clarifying. Often browser caching of 500 isn't something we suggest servers to instruct browsers to cache and not something which is part of our software so that caught myself off guard.