Can't access all Admin pages after server move, everything else seems to be working

[Gary B]

I've moved server and domain host etc - the forum and DB at first glance appear to be working fine.

Since moving to the new server I completed an upgrade to the latest software too - and all that went without any errors too.

However, if you select to change your profile photo there's no part of the form to select a new image nor can you delete your current image

AND in Admin CP there are a number of pages which aren't accessible, especially some tabs on pages such as general or advanced config for instance.

The tabs are there but clicking them the new tab doesn't load

I've checked things such as 

Clear system caches and 

1. Ensure any folders which should be writable, remain writable on your new server. The folders which should be writable by the software are as follows
   applications
   datastore
   plugins
   uploads recursively (all contents)

Any thoughts or suggestions on what else I can try? 

[Gary B]

Also the next page links aren't working when on a thread with multiple pages

[Randy Calvert]

A couple of thoughts…

Have you confirmed the new server meets all of the requirements for IPB by running the compatibility script?  

Have you checked to see if there are security tools such as mod_security or another firewall that might be blocking requests?
 
Have you tried disabling all third party resources (plugins/applications) to make sure one of them is not having the issue on the new server? 

[Gary B]

Just now, Randy Calvert said:

A couple of thoughts…

Have you confirmed the new server meets all of the requirements for IPB by running the compatibility script?  

Have you checked to see if there are security tools such as mod_security or another firewall that might be blocking requests?
 
Have you tried disabling all third party resources (plugins/applications) to make sure one of them is not having the issue on the new server? 

Thanks for the VERY quick reply 

Last things first is there are no third party resources installed or being used so that's not applicable.

Where is the compatibility script? How is it run - not heard of it nor had to before so any pointers pls.

On the security tools/mod security etc. Again I'm not sure - I have no mods enabled. Is there anything I need to do as the new server has https automatically enabled whereas the old server it was an additional expensive add on so never had it - just http.  Could it be anything linked to this or not - again any pointers of threads on here which may assist?

Many Thanks

[Chris59]

3 hours ago, Gary B said:

Where is the compatibility script? How is it run - not heard of it nor had to before so any pointers pls.

 

 

[Randy Calvert]

13 hours ago, Gary B said:

On the security tools/mod security etc. Again I'm not sure - I have no mods enabled. Is there anything I need to do as the new server has https automatically enabled whereas the old server it was an additional expensive add on so never had it - just http.  Could it be anything linked to this or not - again any pointers of threads on here which may assist?

Your host would be able to tell you what security controls that they use on your site. 

If your site supports HTTPS (again your host can confirm if it does) simply modify your conf_global.php file to change the URL in it to be https instead of http.  Then go to the support section of your ACP to rebuild your system cache. 

[Nathan Explosion]

13 hours ago, Gary B said:

Is there anything I need to do as the new server has https automatically enabled whereas the old server it was an additional expensive add on so never had it - just http

Did you update your conf_global.php to reflect the change from http to https in your URL?

[Gary B]

4 hours ago, Randy Calvert said:

Your host would be able to tell you what security controls that they use on your site. 

If your site supports HTTPS (again your host can confirm if it does) simply modify your conf_global.php file to change the URL in it to be https instead of http.  Then go to the support section of your ACP to rebuild your system cache. 

4 hours ago, Nathan Explosion said:

Did you update your conf_global.php to reflect the change from http to https in your URL?

Randy, Nathan - that did it, thankyou both so much

All seems to be working now - unless I find anything else. It also solved the linking to pages in long threads and certain admin pages not loading and the change Profile photo not working too   👍

13 hours ago, Chris59 said:

 

 

Thanks Chris - didn't need it this time but have saved but hopefully won't need it in the distant future but thanks again 👍