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Inline Notifications


georgebkk

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9 hours ago, georgebkk said:

Has this to do with the system doesn't create notifications if the user is online or active in the thread in question?

To confirm, are you talking about push notifications as the OP was or are you talking about email or inline notifications? Email notifications would not send if the user is online.

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I have created a separate topic for you as this is slightly different. Do you have an example user and content item that the user is expecting to get a notification for? We can then research what is happening as it could be a multitude of things 🙂 

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Please provide URLs to those topics they are referring to. Please note that following a forum will not mean that the user is following the topic. If they are expecting notifications for replies to a topic and not following it, they will need to follow the topic.

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