TCWT Posted October 7, 2023 Posted October 7, 2023 My board is on 3.3.4. Emails for new PMs and PM replies are sent but none for new member registrations. I have tested by using a few email addresses. Is there a different email setting for new registration emails?
Robert Angle Posted October 7, 2023 Posted October 7, 2023 I only ask this because I have been guilty myself.... but did you check the Spam folder? 😄
TCWT Posted October 7, 2023 Author Posted October 7, 2023 It seems the email was never sent as it does not show up in "Track Delivery" in Cpanel. The emails for new PM does show up there though.
TCWT Posted October 7, 2023 Author Posted October 7, 2023 In the setting under Security and Privacy > New registration email validation I changed it from Admin Validation to User then Admin Validation and the emails are sent out to new members. This is strange, it would always send an email when it was previously set to Admin Validation on my old host.
Robert Angle Posted October 7, 2023 Posted October 7, 2023 1 hour ago, TCWT said: I changed it from Admin Validation to User then Admin Validation and the emails are sent out to new members. Are you saying this fixed it? Linguistically this makes sense. First the User validates (via email), and then the Admin validates.
TCWT Posted October 7, 2023 Author Posted October 7, 2023 6 hours ago, Robert Angle said: Are you saying this fixed it? Linguistically this makes sense. First the User validates (via email), and then the Admin validates. Not really a fix but workaround. The new member always receives an email regardless of which setting previously. Robert Angle 1
Jim M Posted October 7, 2023 Posted October 7, 2023 Version 3 has not been supported for some time so I would recommend upgrading to version 4. This not only should solve your email issue but solve a plethora of potential security issues which would be in a software product that is not supported. Miss_B 1
Recommended Posts