Amy Srch Posted October 2, 2023 Share Posted October 2, 2023 Our admin CP has had the following error message for over a week (dated 9/11, it seems). The Run Now button fails because the task is in progress, and there is nothing in the log. Wondering how to fix this? Link to comment Share on other sites More sharing options...
Solution Randy Calvert Posted October 2, 2023 Solution Share Posted October 2, 2023 Apply the optional patch in your ACP support section and then try again. SeNioR- and Jim M 2 Link to comment Share on other sites More sharing options...
Amy Srch Posted October 2, 2023 Author Share Posted October 2, 2023 The patch did not resolve the issue. Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 2, 2023 Share Posted October 2, 2023 After applying the patch, go to the tasks section and unlock it. After it’s unlocked you should be able to run it. Link to comment Share on other sites More sharing options...
Marc Posted October 3, 2023 Share Posted October 3, 2023 It should actually disappear the next time the task runs through Link to comment Share on other sites More sharing options...
Recommended Posts