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Posted

Hello all,

We have had video ads for 3 years and this is the first time they have stopped working after the last update.
https://foro.clubvwgolf.com/

As you will see, this is the configuration of their disposition:

Could contain: Page, Text, Computer Hardware, Electronics, Hardware, Monitor, Screen, Computer, Pc

Here you see the label along with the load script.Could contain: File, Webpage


The external script is accessible ( https://static.videoo.tv/53335e80b15a2eb16da6ac7e36fa5467c430fb9fde7cc59d58805c85437ec0d6.js )

The ads.txt file is set as a page and is also accessible ( https://foro.clubvwgolf.com/ads.txt/ )

In this last image you can see by inspecting where the label appears, that the generated source code is indeed correct:

image.thumb.png.9f9bed17a6b9320046ce8a5950111a3b.png

Can you help me? I don't know what else to look at, but it worked correctly before.

thank you so much

Jorge

Posted

I would advise contacting your advertisement provider for further assistance. The software is exporting your script and text you've provided there on the page so only your advertisement provider can tell you why it is not loading.

Posted

Thanks for the response, I also contacted them.
What surprises me is that it is the same script that worked before the update and right now it doesn't, maybe it's a coincidence

Posted

Would very much think it is a coincidence. Have to keep in mind that our software just outputs the code which you place in there. We have no other responsibility in displaying the advertisement. As that is successfully happening, we cannot explain or provide reason to why the advertisement code isn't rendering an advertisement, only your advertisement provider can.

Posted

Hi Jim!

ok I spoke to them again and they told me that it seems to be a problem related to SCM Quantcast

I have reviewed the universal tag and of course there is a problem because Quantcast recommends putting the tracking script (tag) in the header of the page, in our case we should put it in the template core > front > global > pageHeader
Since this is a JS script, we cannot put it in the custom.css that Invisión recommends. Since the latest versions have indicated to us that the theme is better not to modify it.

So, to put the Quantcast tag, should we modify the pageHeader as they indicate or can we add it somewhere where it will not be lost with updates?

In the past there was this plugin: https://invisioncommunity.com/files/file/9804-ne-quantcastcom-integration/

But it hasn't had any updates for 3 years and I'm not sure it still works.

Can you tell me any solution we can have to add the Quantcast tracking tag?

 

thank you!

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