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IPS Cloud and 3rd party app


Go to solution Solved by Marc,

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Posted (edited)

Hello, 

@Your Synergy has a problem with one of my apps. The app does not seem to have installed itself correctly.
The problem is that there is no way to uninstall it (error 500). Since I don't have access to the DB / Files even if I wanted to, I really wouldn't know how to help him.

Something must have gone wrong with the update process that the customer did in January. 

Can I add an ips boy in the private message I have with synergy?

Edited by InvisionHQ
  • Solution
Posted
13 hours ago, Your Synergy said:

Yes, we cannot uninstall the Classifieds app on our own, and we are already ready to lose user data

A ticket was created on this for you. Someone will be in contact as soon as possible

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