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In the Menu Manager tab of the AdminCP, it shows our menu how we configured it; however, it is all blank... It looks like this for all sections. We are upgraded to the latest version of Invision and there are now errors pertaining to this in the logs. Any solutions?

 

Could contain: File, Page, Text, Monitor, Screen, Computer Hardware, Hardware, Electronics, Pc, Webpage

Solved by Marc

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  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
On 2/20/2023 at 3:12 AM, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Thank you for your help. I have updated that information. Please let me know if you need anything further.

  • Community Expert
  • Solution

You have a 3rd party item named menu icons that I have now disabled. This is what was causing your issues

  • Author
On 2/27/2023 at 3:32 AM, Marc Stridgen said:

You have a 3rd party item named menu icons that I have now disabled. This is what was causing your issues

Thank you so much. I appriciate your help!

  • Community Expert

No problem at all. Glad you have what you need there 🙂

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