Cannot create new group

[GMIC]

When I try to create a new group I am getting the following issues. Tried the usual disabling hooks and applications etc.

 

INSERT INTO `x_utf_ibf_core_groups` ( `g_bitoptions`, `g_club_allowed_nodes` ) VALUES ( 0, '' )
IPS\Db\Exception: Field 'idm_bypass_paid' doesn't have a default value (1364)
#0 //public_html/system/Db/Db.php(941): IPS\_Db->preparedQuery('/*XXXXXX_ipb2...', Array)
#1 //public_html/system/Patterns/ActiveRecord.php(487): IPS\_Db->insert('core_groups', Array)
#2 //public_html/applications/core/modules/admin/members/groups.php(218): IPS\Patterns\_ActiveRecord->save()
#3 //public_html/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\members\_groups->form()
#4 /public_html/applications/core/modules/admin/members/groups.php(39): IPS\Dispatcher\_Controller->execute()
#5 //public_html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\members\_groups->execute()
#6 //public_html/admin/index.php(13): IPS\_Dispatcher->run()
#7 {main}

[Jim M]

The field there should have a default value of 0. Please go to ACP -> Support and check your database schema and perform any updates there that the system requires.

Alternatively, please have your hosting provider disable safe mode on your MySQL server.

[GMIC]

Safe mode is disabled on MySQL server no system updates required still no joy same result.

[Marc]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[GMIC]

Updated Access Info 

many thanks

[Jim M]

Unfortunately, the .htaccess credentials (the little login box from your browser), is invalid. Please verify and update so we can login to your ACP.

[GMIC]

I have updated it I forgot this was in place never seems to pop up anymore

[Jim M]

Unfortunately, they are still invalid. If you are unsure what they are, I'd advise testing in another browser. If you still are unsure, you may wish to remove the .htpasswd and/or .htaccess file in the admin directory on your server.

[GMIC]

Jim

I deleted both.

regards

Nick

 

[Jim M]

Thank you. I was able to get in but am now met with Two Factor Authentication. Please also disable this for our account on file.

[GMIC]

It is switched off. Sorry I haven't used support in years !

[Jim M]

Thank you, all in now 🙂 . Very odd that that default value is still not present. I have switched this to a ticket so we can investigate further. Please watch your email for further correspondence.