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undoing deleting posts of a member flagged as a spammer by mistake


Go to solution Solved by Marc,

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Posted (edited)

Hi,

Today one of the moderators flagged a member as spammer by mistake

all that member's posts where deleted based on the current setting

any possible way to recover his posts ?

His attachments are still reachable Listed in  ACP , but not reachable, and his page shows zero posts

 

Edited by Marafa
Posted

Unfortunately there is no way of recovering these if you have set them to be permanently deleted. Your only option would be backup recovery

Posted

Hi,

is restoring the posts of a specific member only from  backup possible ?

 

I would  recommend to allow the admin to undo such mass deletion for a grace period.

The feature is useful for real spammers, but sometimes mistakes happens

 

  • Solution
Posted
2 minutes ago, Marafa said:

Hi,

is restoring the posts of a specific member only from  backup possible ?

 

I would  recommend to allow the admin to undo such mass deletion for a grace period.

The feature is useful for real spammers, but sometimes mistakes happens

 

Feel free to post that up as a suggestion for future releases. However I would say, you should only give this to people who you trust not to delete known members, and also you could ban the member and hide the content only if needed. This would give you the ability to then choose to delete it, or to recover it. As mentioned in the setting, deleting already submitted content is not recoverable.

With regard the backup, there is no selective restore unfortunately.

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