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Moved Uploads Storage to Amazon S3 now existing Images broken


Go to solution Solved by Marc,

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Posted (edited)

We just completed a move from local to Amazon S3, and now "some" images uploaded are broken.

Eg:

Could contain: File, Page, Text, Webpage

However, when you click on the broken image filename, it opens correctly:

1834425105_H951.jpg.8825b6e90b0c99bf7a03

Edited by Emediate
Posted

This is only happening on images that have been "inserted" into the post.
If you upload the image as an attachment - but don't insert it, they then display correctly within the post.

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

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