Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook Tuesday at 01:29 PM
Ly Xuan Chinh Posted December 18, 2022 Share Posted December 18, 2022 Hello everybody! My site got technical error with 2 times in 16 hours. i access log and got this problem : AH01071: Got error 'PHP message: PHP Fatal error: Uncaught OutOfRangeException in /var/www/vhosts/site/httpdocs/system/Data/AbstractData.php:68\nStack trace:\n#0 /var/www/vhosts/domain.com/httpdocs/system/Data/Store.php(214): IPS\\Data\\_AbstractData->__get()\n#1 /var/www/vhosts/domain.com/httpdocs/system/Application/Application.php(179): IPS\\Data\\_Store->__get()\n#2 /var/www/vhosts/domain.com/httpdocs/system/Application/Application.php(145): IPS\\_Application::getStore()\n#3 /var/www/vhosts/domain.com/httpdocs/system/Http/Url/Friendly.php(696): IPS\\_Application::applications()\n#4 /var/www/vhosts/domain.com/httpdocs/system/Http/Url/Friendly.php(676): IPS\\Http\\Url\\_Friendly::buildFurlConfiguation()\n#5 /var/www/vhosts/domain.com/httpdocs/system/Http/Url/Friendly.php(90): IPS\\Http\\Url\\_Friendly::furlDefinition()\n#6 /var/www/vhosts/domain.com/httpdocs/system/Http/Url.php(279): IPS\\Http\\Url\\_Friendly::createFriendlyUrlFromComponents()\n#7 /var/www/vhosts/domain.com/httpdocs/system/Request/Request.php(276): IPS\\Http\\_Url::c...' My site using php version 8.2 and using redis cache Anyone in this form can help me to fix this issue? Regards Chinh Link to comment Share on other sites More sharing options...
Jim M Posted December 18, 2022 Share Posted December 18, 2022 PHP 8.2 is not supported just yet. You will want to downgrade to 8.1 Link to comment Share on other sites More sharing options...
Ly Xuan Chinh Posted December 18, 2022 Author Share Posted December 18, 2022 7 hours ago, Jim M said: PHP 8.2 is not supported just yet. You will want to downgrade to 8.1 Hello, i downgrade php version and still got this error 500. Other cause this problem? regard Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 19, 2022 Share Posted December 19, 2022 Please let me know where it is you are seeing the error. Your site appears to be loading with no issue on this end Link to comment Share on other sites More sharing options...
Ly Xuan Chinh Posted December 19, 2022 Author Share Posted December 19, 2022 (edited) 4 hours ago, Marc Stridgen said: Please let me know where it is you are seeing the error. Your site appears to be loading with no issue on this end AH01071: Got error 'PHP message: PHP Fatal error: Uncaught OutOfRangeException in /var/www/vhosts/domain.com/httpdocs/system/Data/AbstractData.php:68\nStack trace:\n#0 /var/www/vhosts/domain.com/httpdocs/system/Data/Store.php(214): IPS\\Data\\_AbstractData->__get()\n#1 /var/www/vhosts/domain.com/httpdocs/system/Application/Application.php(179): IPS\\Data\\_Store->__get()\n#2 /var/www/vhosts/domain.com/httpdocs/system/Application/Application.php(145): IPS\\_Application::getStore()\n#3 /var/www/vhosts/domain.com/httpdocs/system/Http/Url/Friendly.php(696): IPS\\_Application::applications()\n#4 /var/www/vhosts/domain.com/httpdocs/system/Http/Url/Friendly.php(676): IPS\\Http\\Url\\_Friendly::buildFurlConfiguation()\n#5 /var/www/vhosts/domain.com/httpdocs/system/Http/Url/Friendly.php(90): IPS\\Http\\Url\\_Friendly::furlDefinition()\n#6 /var/www/vhosts/domain.com/httpdocs/system/Http/Url.php(279): IPS\\Http\\Url\\_Friendly::createFriendlyUrlFromComponents()\n#7 /var/www/vhosts/domain.com/httpdocs/system/Request/Request.php(276): IPS\\Http\\_Url::c...' Hello, i restart server and it display error again after 6 hours running. I dont know why reason Regards Chinh Edited December 19, 2022 by Ly Xuan Chinh Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 19, 2022 Share Posted December 19, 2022 As mentioned, I need to know where you are seeing the error Link to comment Share on other sites More sharing options...
Ly Xuan Chinh Posted December 20, 2022 Author Share Posted December 20, 2022 22 hours ago, Marc Stridgen said: As mentioned, I need to know where you are seeing the error Hello, i got in homepage. Regards Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 20, 2022 Share Posted December 20, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
Ly Xuan Chinh Posted December 21, 2022 Author Share Posted December 21, 2022 15 hours ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Hello, it seen cause from plesk control panel. I change to directadmin control panel, the error doesn't have. Regards Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 21, 2022 Share Posted December 21, 2022 Glad to hear you have resolved the issue there Link to comment Share on other sites More sharing options...
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