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Product renewal

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I have configured 4 products in a group that are all renewal plan with different prices and the upgradeable options with price difference are well checked.
However when someone takes product 1 at 5$ and takes product 2 at 10$. He is charged the full price of product 2 and keeps both products. 

Is this normal or how can I configure this correctly?


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11 minutes ago, teraßyte said:

Sounds like they're purchasing product 2 from scratch rather than upgrading.

How a customer can upgrade his plan ? 
They seems to be able to only cancel renewal.

Thank you 

Edited by D-Trox
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