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While trying to upgrade to the latest version from v4.7.3, I am stuck in a loop on step 1. These are the screens I am seeing:

https://www.dropbox.com/s/cuztulddynh356b/2022-11-07_08-37-33.webp?dl=0

When I click continue on the large database screen I am taken back to the 3rd party resource check screen. I tried disabling all the plugins and that also didn't make a difference.

Can you offer any suggestions to complete the upgrade?

Just wanted to add that unlike other similar posts, I am not seeing any errors, just a loop which doesn't let me move forward with the upgrade.

Edited by JReviews

  • Community Expert

Please log out of the admin CP, then log back in again. Let us know if that then works

  • Author

Thanks for the quick reply Marc. Unfortunately that didn't make a difference. I even tried using a different browser.

  • Community Expert

Sorry to hear you still have an issue there. I have esclated a ticket for you, so someone can take a look at this

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