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Hi

I think I've found a bug. The manual details field is marked as mandatory but can be left blank when requesting a withdrawal.  I installed a standard forum on a local sever (using wampserver) to repeat and confirm the issue.

To reproduce:

  • AdminCp > Commerce > Payments - Withdrawals
  • Setup the Withdrawal Methods as Manual and complete the other fields.
  • Add some credit to a member, log in as that member and request a withdrawal. Note the details field is marked with a *, leave it blank and press the Withdraw button.

Result:

  • The popup closes without requesting the details.

Expected result:

  • An error message to be displayed requesting that the details field is completed.

 

Could contain: Text, Page, FileCould contain: File, Text, Webpage

Could contain: Text, Page

Solved by Marc

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  • Community Expert

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

Hi @Richard Arch,

I am just letting you know that this issue is still being investigated and we hope to have an answer for you soon.

  • 2 weeks later...
  • 3 weeks later...
  • Community Expert
  • Solution

This item has now been resolved on the latest 4.7.5 release of the platform. If you are experiencing issues once you have upgraded, please let us know.

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