Vfrloos Posted October 26, 2022 Posted October 26, 2022 (edited) Tried several tricks but can't get the "stock" reply button visible to other groups. Running: Version 4.7.3 (latest with patch) PHP Version 8.0.24.   Dashboard happy 😄 and using other theme ( ipsfocus.com), but same problem on default theme.  When I made a stock reply for our staff members I put the button in the editor, but it's not visible in there editor. As an administrator I see it, made testuser -> admin, button available, changed group button gone. Permissions was set on the stock reply to the group, even set it to all groups still no luck.  Seems only to work now for the admin, am I doing something wrong? or is it a bug? (small one, no fire)  edit: Not sure if the problem was there earlier, today switched from php 7.4 to 8.0 Edited October 26, 2022 by Vfrloos add change php version
Solution Jim M Posted October 26, 2022 Solution Posted October 26, 2022 Are the permissions on the button setup correctly for your use? You can find this in ACP -> Customization -> Toolbars -> click the stock replies button. If so, could you please provide a user's display name or ID that is having issues? SeNioR- 1
Vfrloos Posted October 26, 2022 Author Posted October 26, 2022 8 minutes ago, Jim M said: Are the permissions on the button setup correctly for your use? You can find this in ACP -> Customization -> Toolbars -> click the stock replies button. Yes, 2 groups, in Dutch : beheerder (admin) and bestuur (staff) admin works. 8 minutes ago, Jim M said: If so, could you please provide a user's display name or ID that is having issues? For testing I have the user franktest  put him in the bestuur group.
Jim M Posted October 26, 2022 Posted October 26, 2022 Only the "Beheerder" is set to see this button currently. Please double check your configuration.
Vfrloos Posted October 26, 2022 Author Posted October 26, 2022 tx @Jim M that was the solution. My bad, on the stock reply there are permissions, thought that's wat you ment. But you really have to click the new button. Tx working  👌 and sorry, missed this, my bad.Â
Jim M Posted October 26, 2022 Posted October 26, 2022 No worries. Glad we could we help ya out! 🙂 Vfrloos 1
Randy Calvert Posted October 26, 2022 Posted October 26, 2022 The important thing is that it's working now.  🙂 That's all that really matters! Vfrloos 1
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