Event map stop working on event index

[Chris59]

On Event index map stop working after patched event app

it shows correct in the event post but not on event index there it is white blank, my credential on google api is correct and working perfectly before patch

So am not sure whats going on here 

Cheers

Event main index blank map

Here works fine on event post

 

[Marc]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[Chris59]

2 hours ago, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

To Stored Access Information

AdminCP added
FTP Added

Edited October 19, 2022 by Chris59

[Jim M]

Could you please test this on an unmodified theme? Getting a Javascript error on the events index on your custom theme but not on an unmodified theme so I would like to verify this is not the issue.

[Chris59]

7 minutes ago, Jim M said:

Could you please test this on an unmodified theme? Getting a Javascript error on the events index on your custom theme but not on an unmodified theme so I would like to verify this is not the issue.

Ofcourse i test it on default theme and also tried clear system cashes , also tried disable all apps and plugins installed on site but still no success .

[Jim M]

Are you happy for me to create a test event so I can investigate this further? Unfortunately, on my test instance, I am unable to reproduce this.

[Chris59]

6 minutes ago, Jim M said:

Are you happy for me to create a test event so I can investigate this further? Unfortunately, on my test instance, I am unable to reproduce this.

Just did *This is a test event with adress added*

[Jim M]

Just now, Chris59 said:

Just did *This is a test event with adress added*

Please note, I will need to make edits to this as I am not close to you so I am unable to see the feature we are attempting to troubleshoot on your community.

[Chris59]

2 minutes ago, Jim M said:

Please note, I will need to make edits to this as I am not close to you so I am unable to see the feature we are attempting to troubleshoot on your community.

New site so go ahead do whats needed . no worries 🙂 

[Jim M]

Thank you! I deleted the event as I was done with it for the time being but need to convert this to a ticket to further investigate. Please watch your email for further correspondence from us.

[Chris59]

Thanks the google api is set as it should be described in Integrations/Google maps/ Page 2

Private key
Choose Restrict key and select APIs:

Maps JavaScript API
Maps Static API
Places API

Secret key

Choose Restrict key and select APIs:

Geocoding API

PS* And ofcourse enabled 🙂 everything worked fine before i patched event  

Edited October 19, 2022 by Chris59

[Chris59]

Checked APIs service and find there is errors in places api ? dont know if this help you guys , good to know anyway

[Jim M]

Thanks! Our developers may have found something but will reach out if they require further logging from you.