BlowingWind Posted October 14, 2022 Share Posted October 14, 2022 a. I got report that my Forum "Quote" function does NOT work. In Firefox, when I click quote it just jumps to the top of page. NO Javascript error shown in browser console, NO System error. b. Upgraded to latest 4.7.3 with php 7.4, flush my CDN and restarted my server. c. I am currently having some issues with my SMTP provider. But I feel it cannot be related. d. Any suggestions ? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 14, 2022 Share Posted October 14, 2022 You say "in firefox" there. Is it working in any other browser? If so, have you disabled all plugins on that browser? Link to comment Share on other sites More sharing options...
BlowingWind Posted October 14, 2022 Author Share Posted October 14, 2022 a. Note I tested Quote on this web site with my Firefox. It quoted correctly. 41 minutes ago, Marc Stridgen said: You say "in firefox" there. Is it working in any other browser? If so, have you disabled all plugins on that browser? b. I tested on a "virgin" MS Edge (Windows 11) same problem as above. Cannot Quote c. Firefox disabled the plugins especially my blockers and restarted Switched to test on Chrome. All CANNOT Quote d. Based on several "feedback" from my community, it seems alot of folks all cannot "Quote" on my forum. Thanks for looking at this. Link to comment Share on other sites More sharing options...
Solution Randy Calvert Posted October 14, 2022 Solution Share Posted October 14, 2022 Does this happen if you switch to a default theme? Link to comment Share on other sites More sharing options...
BlowingWind Posted October 14, 2022 Author Share Posted October 14, 2022 I believe I am using the 4.3 Theme. Correct ? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 14, 2022 Share Posted October 14, 2022 You would need to be using a default unaltered theme, of which you dont have at present. You need to create a new theme and test on that. It is worth noting that first you need to address all the issues showing in the support area of your admin CP. At present you have quite a few issues there, including files that arent up to date. These need addressing before anything else. Link to comment Share on other sites More sharing options...
Fast Lane! Posted October 31, 2022 Share Posted October 31, 2022 On 10/14/2022 at 2:50 AM, BlowingWind said: a. I got report that my Forum "Quote" function does NOT work. In Firefox, when I click quote it just jumps to the top of page. NO Javascript error shown in browser console, NO System error. b. Upgraded to latest 4.7.3 with php 7.4, flush my CDN and restarted my server. c. I am currently having some issues with my SMTP provider. But I feel it cannot be related. d. Any suggestions ? Did you ever figure this out? My test board has the same issue. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 31, 2022 Share Posted October 31, 2022 2 hours ago, Fast Lane! said: Did you ever figure this out? My test board has the same issue. As with above, have you first of all tested on a default unaltered theme? Link to comment Share on other sites More sharing options...
Fast Lane! Posted October 31, 2022 Share Posted October 31, 2022 5 hours ago, Marc Stridgen said: As with above, have you first of all tested on a default unaltered theme? Yes default is ok but when I revert all changes in the custom theme there are still issues. I suspect a old custom edited css file is not being shown in the editor. I may restart my edits manually from a new copy of the base theme and see if that helps. Not desired, but I’ve spent too much time debugging. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 31, 2022 Share Posted October 31, 2022 If you do have an issue once its default, please let us know what the theme is, and update your access details. We can then take a look to see whats going on Link to comment Share on other sites More sharing options...
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