mr_hopp Posted October 1, 2022 Posted October 1, 2022 Hi all! I received this from IPS. How do I go about resolving this? Thank you! Quote A configuration issue has been detected on your community which requires your attention.Locked Task: updatecheckOne of the routine maintenance tasks which run in the background has failed several times, which may indicate a configuration issue.
Miss_B Posted October 1, 2022 Posted October 1, 2022 Can you check the System Logs and see if any errors pertaining to this has been logged in?
Marc Posted October 3, 2022 Posted October 3, 2022 Please check that log first of all. If you cannot see anything, please update all access details on file, then we can take a look for you
mr_hopp Posted October 17, 2022 Author Posted October 17, 2022 Thanks @Miss_B and @Marc Stridgen! I went to my System Logs and isn't showing me much. How do I update all access details on file so you can take a look for me?
Marc Posted October 17, 2022 Posted October 17, 2022 It looks like this was a temporary issue, and is why you can no longer see any issues. I have run through that task and its running without problem mr_hopp 1
mr_hopp Posted November 3, 2022 Author Posted November 3, 2022 Unfortunately, it looks like the issue is back? I just got this new email:
Marc Posted November 4, 2022 Posted November 4, 2022 Again this appears to run with no issue. I suspect this is timing out, or having some issue with connection at the time
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