paulobrien Posted September 15, 2022 Posted September 15, 2022 Hi all! My community and admin pages are giving an Error 500 after an upgrade broke part way through ('SQL server has gone away' for some reason). Any tips on how to recover the upgrade / restart? Thanks, P
Jim M Posted September 15, 2022 Posted September 15, 2022 Sorry, you will need to reach out to your hosting provider or server administrator in resolving the issues here. If you're getting "MySQL server has gone away" error message, something is preventing the software from executing against your database which is not an error you should ignore. SeNioR- 1
paulobrien Posted September 16, 2022 Author Posted September 16, 2022 Hi @Jim M - I have confirmed I can connect to the SQL etc. OK now, the question is how I get the site back to life so I can re-attempt the upgrade. I can do a restore, but I would rather not unless I have to!
Marc Posted September 16, 2022 Posted September 16, 2022 If you have resolved the mysql issue, then you can upload a fresh set of files, and continue the upgrade from /admin/upgrade
Solution paulobrien Posted September 16, 2022 Author Solution Posted September 16, 2022 I did a restore and re-did the upgrade in the end. P
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