503 Error

[CAVBOSS]

Hi,

Im having problems with our forums and am unable to get into them to see whats up, either directly or through the admin. It was working fine this weekend some Im not sure what has changed. I have entered the info as requested as I am a self hosted client. What else do I need to do at this point?

[Jim M]

Unfortunately, a 503 Server Error is an issue with your server or underlying hosting. You would need to work with your hosting provider to determine the cause here. If there are any errors with our software which we can provide assistance with, please let us know.

[CAVBOSS]

Hi Jim,

So apparently the php in the folder the forums are in when haywire and they had to restart it to get it to stop. SO now I can get to the index page and admin but if I click on any of our links I get:

Not Found

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

... nothing has been deleted that Im aware of but Im not sure how to proceed.

[Mark H]

That error indicates you don't an .htaccess file in place but have enabled Friendly URL's with URL rewrites.

You can download a new htaccess file in the ACP on the Site Promotion -> Search Engine Optimization page.

Upload that file, making sure it is named .htaccess (note the leading period).

That should get the Friendly URL's working again, but if that fails please let us know.

[CAVBOSS]

That did it. Thank you. Any idea why my php went crazy on the forums folder so I can avoid this again?

 

[Mark H]

Since we don't host your site, we really can't know what went wrong. That's something you'd need to ask your host.

But if everything is working properly now, you should be good to go.