Invision Community 5: A video walkthrough creating a custom theme and homepage By Matt Thursday at 04:02 PM
DTL2012 Posted August 31, 2022 Posted August 31, 2022 In summary, we operate an online support community for young people. We do not allow our members to private message each other for safeguarding reasons. We only allow private conversations between our staff/therapists and the members. We currently have it configured so that our member usergroups cannot instigate messages, which also means that they cannot instigate a private message with a member of staff, it always has to be instigated by the staff member. Is there a way of configuring so that: All usergroups can instigate a private message; for staff usergroups, they can instigate a private message with any user group. For member usergroups, they can instigate a private message only with a staff group? Thanks 😁 NB: This is also difficult when we send out an alert requiring a response, it glitches out as the members cannot instigate a message with the member of staff, therefore it's an endless loop and they are unable to use the community.
Adriano Faria Posted August 31, 2022 Posted August 31, 2022 You can do it using a 3rd-party resource: DTL2012 1
Solution DTL2012 Posted August 31, 2022 Author Solution Posted August 31, 2022 1 minute ago, Adriano Faria said: You can do it using a 3rd-party resource: Thanks Adriano!
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