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Posted

Hello,

we have strange problem (I don't see any JS errors in the console so it's hard to debug it by my own) with the guest replies.

When I go to topic and try add a reply as a guest - all is fine. But then the small circle is pending and the editor isn't showing up.

Of course done:

- disabled all plugins/apps and tested, without success.

Any advice would be helpfull.

 

What I'm speaking about:

 

 

Posted

Unfortunately, before we can proceed with support, it looks like you are hiding our copyright/branding line "Powered by Invision Community" but did not purchase the copyright/branding removal license. By the license agreement, this is required to stay 100% visible on all pages or you will need to purchase the removal license. Please restore this to all pages and ensure nothing is covering it and it is 100% legible or purchase the removal license from the Client Area.

Posted

Sorry, it wasn't intentional. We have important advert there. I've added margin-bottom and now it's visible? It's fine or adjust it a little?

 

 
 
Posted

I can see the issue happening. Before I look any further, could I confirm that once everything was disabled, you also cleared cache before you tested again? I ask as with it being a guest page, it will be subject to guest cache

Posted
24 minutes ago, Marc Stridgen said:

could I confirm that once everything was disabled, you also cleared cache before you tested again?

Correct sir.

  • 4 weeks later...
Posted
19 minutes ago, topek said:

Hello,

when it will be applied in any future release? 🙂

I've got reply, that it's confirmed and will be fixed.

Looking at present it does look like it will be applied to 4.7.3

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