Nigel Moore Posted July 18, 2022 Posted July 18, 2022 I have had this happen to me a number of times lately. i go into my outlook on my mobile (iOS) and click on a link in an email from IPB (see attached image). This then opens my web browser and since I’m not logged in, it redirects me to the login page. I enter my login details and press the login button and it sends me to a TOPIC NOT FOUND error, instead of to the post I clicked on. The URL I ended up getting to after logging in is: https://portal.thetechtribe.com/community/topic/13752-build-your-own-website-content-or-hire-someone-else-to-do-it/?do=findComment -Allan
Nigel Moore Posted July 18, 2022 Author Posted July 18, 2022 Hello If you remove the "?do-findComment" it works, I just can't find or why the post forum URL , that I recieved in email has that query string, how to disable in members email when they recieved notifications from that post? -Allan
Marc Posted July 18, 2022 Posted July 18, 2022 It looks like you are actually missing part of the URL. Do you have modified email templates at all?
Nigel Moore Posted July 18, 2022 Author Posted July 18, 2022 1 hour ago, Marc Stridgen said: It looks like you are actually missing part of the URL. Do you have modified email templates at all? Will check, thanks. -Allan
Marc Posted July 18, 2022 Posted July 18, 2022 No problem. Please let us know if you have problems once you have reverted those
Nigel Moore Posted July 19, 2022 Author Posted July 19, 2022 15 hours ago, Marc Stridgen said: No problem. Please let us know if you have problems once you have reverted those As confirmed we don't use email templates or so, and I can't see anything missing from the URL and as I mentioned earlier the problem is with the querystring that is being added. -Allan
Marc Posted July 19, 2022 Posted July 19, 2022 Could you please provide me with the full URL from that item? PM if needed of course
Management Matt Posted July 19, 2022 Management Posted July 19, 2022 We can probably make it 301 redirect to the top of the topic if the param value is malformed anyway. It's better than getting an error. But I'd like to see the notification email to see how the HTML is built. It may be the email client (Gmail?) that is doing it also. Can you forward one of those emails to me please? I'll PM you the address. Marc and SeNioR- 2
Nigel Moore Posted July 19, 2022 Author Posted July 19, 2022 50 minutes ago, Marc Stridgen said: Could you please provide me with the full URL from that item? PM if needed of course I will ask them. 43 minutes ago, Matt said: We can probably make it 301 redirect to the top of the topic if the param value is malformed anyway. It's better than getting an error. But I'd like to see the notification email to see how the HTML is built. It may be the email client (Gmail?) that is doing it also. Can you forward one of those emails to me please? I'll PM you the address. I will ask them. -Allan Matt 1
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