Task - Issue

[AlexJ]

Addon developer is inactive and I have task issue: 

Can someone please help on how to remove the lock on task? Thanks

 

[teraßyte]

IPS can't help with 3rd party applications issues, and without knowing the application code or why it errors there really isn't much that can be done like this.

 

Since you can't get in contact with the developer, your best next option would be to hire someone from the providers list to investigate and fix the issue for you: https://invisioncommunity.com/third-party/providers/

I'm on that list too (link also in my signature) if you're interested. 🙂

Edited May 6, 2022 by teraßyte
typo

[AlexJ]

Hi terabyte,

I am looking for IPS functionality related help. How can I kill the task. 

Would like to kill the task and then disable the application. Thanks

[Randy Calvert]

Inside of your MySQL database, tasks are stored in the core_tasks table. Locked tasks should have a running setting of 1.  

Before touching the database make sure you have a full backup. Editing the DB directly is not supported and if you break something… your only choice will be to restore the backup so don’t skip out on this! 

Again this is not officially supported. (There is no built in feature to do what you’re asking.)  So if you’re not comfortable working directly in the DB you might want to work with someone to do this for you. 

Edited May 6, 2022 by Randy Calvert

[AlexJ]

Thanks Randy - that's helpful. 

[teraßyte]

Unless I remember wrong, tasks for disabled applications are not(?) run. Just like how disabling an application will disable its hooks/extensions too.

If you plan to disable the application then you don't need to disable the tasks manually.

Edited May 6, 2022 by teraßyte

[Marc]

That is correct 🙂