Balto Posted April 26, 2022 Posted April 26, 2022 Hello, the path to get to a page like this: https://totallympics.com/qualification-tracker/paris-2024/paris-2024-schedule-by-sport/ is the following: 1: Home 2: Qualification tracker (https://totallympics.com/qualification-tracker/) 3: Paris 2024 (https://totallympics.com/qualification-tracker/paris-2024/) 4: Paris 2024 Schedule by Sport (https://totallympics.com/qualification-tracker/paris-2024/paris-2024-schedule-by-sport/) But this is the path I see in the navigation part: As you see, path 3 (Paris 2024) is missing, while I have a duplicate "Paris 2024 Schedule by Sport". If I click on that it will be redirect me to the same page where I already am. So the correct path would be Home > Qualification Tracker > Paris 2024 > Paris 2024 Schedule by Sport. If I open one of the categories, for example this page: https://totallympics.com/qualification-tracker/paris-2024/paris-2024-schedule-by-sport/artistic-swimming/ The path gets correct, showing "Paris 2024" which is missing in the previous page: Can you please let me know how to solve this? Thanks!
Marc Posted April 26, 2022 Posted April 26, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
Balto Posted April 26, 2022 Author Posted April 26, 2022 13 minutes ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. This has been updated. Thank you.
Marc Posted April 26, 2022 Posted April 26, 2022 I have created a ticket for you on this and escalated to see if we can see whats going on
Balto Posted April 28, 2022 Author Posted April 28, 2022 Hello, I have been informed "the problem appears to be a bug in the current release of Invision Community." and "the fix should be included in an upcoming release of Invision Community." Can you please send a message in this thread once the release with the fix will be released? Thanks!
Balto Posted May 14, 2022 Author Posted May 14, 2022 Hello! In the next release beta I read this: Pages [....] Fixed an issue where categories could have broken breadcrumbs. Is this one going to fix this problem? Thank you!
Jim M Posted May 16, 2022 Posted May 16, 2022 On 5/14/2022 at 8:41 AM, Balto said: Hello! In the next release beta I read this: Pages [....] Fixed an issue where categories could have broken breadcrumbs. Is this one going to fix this problem? Thank you! Yes, this should fix this problem. Please let us know if you continue to have issues. Balto 1
Solution Marc Posted July 11, 2022 Solution Posted July 11, 2022 This issue has been resolved in 4.7.0 which has recently been released. Please upgrade to that version to resolve this, and of course, let us know if you are still seeing any issues. SeNioR- and Balto 1 1
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