Jump to content

Commerce, does a card need to be stored for each Payment Method?


Go to solution Solved by Marc Stridgen,

Recommended Posts

Hi

I added a new card payment method.  Then when paying for a product I was unable to use an existing stored card which was previously used with payment method 1, I had to re-enter the card for the new payment method 2.

In the screenshot, the first three cards were previously used with payment method 1.  I had to re-add the card ending in 3155 when using payment method 2 rather then choosing one of the stored cards.  It never offered any of the stored cards.

Is this the expected behaviour? 

 

image.thumb.png.186d2b9cf5d935b1e029666ef61ee90a.png

 

 

Link to comment
Share on other sites

  • Solution

Yes, that would be expected, as we dont actually store card details. They are stored on the card processor side, and not on our side. Therefore we dont Actually have the current full details to provide them with in order for you to use an existing one for a different provider

Link to comment
Share on other sites

Ok, it would be good if the member could see which cards were used and saved for each payment method.  As the member could delete the duplicated card which may have been saved to be used for automatic renewals.

Could this page/view be grouped by the payment method?

Link to comment
Share on other sites

1 minute ago, Richard Arch said:

Ok, it would be good if the member could see which cards were used and saved for each payment method.  As the member could delete the duplicated card which may have been saved to be used for automatic renewals.

Could this page/view be grouped by the payment method?

Please make any feature improvement suggestions in our official Feature Suggestion forum for further evaluation. This way it will not get lost in your support request.

Link to comment
Share on other sites

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...