Caching Issue

[Asso]

Hello Community,

After updating our server from php7.3-fpm to php7.4-fpm we have an issue with the caching configuration.

Our server is on Debian 10 and is running :

- nginx 1.14.2-2

- PHP 7.4.28-0 (sury packages)

- redis 5.0.14

 

We have an error stating Caching Method is not running well. If I check in Get Support, I see the Redis Services running, If I shutdown redis, I have a critical issue.

Have you any idea what have changed with the php update ?

 

Thanks for your help

[Jim M]

Are you actively seeing errors in the System Log in ACP -> Support? If not, the error message there is not updated in real time. If things are operating normally you can ignore it and see if it comes back.

[Randy Calvert]

Also make sure PHP 7.4 has redis php module installed. You need the redis php module in addition to redis itself being installed. 

[IveLeft...]

Check to see if redis is running from the command line (SSH)

[18:41][root@server.myserver.com ~]# redis-cli ping
PONG

the command redis-cli ping should return PONG at the command line

To check the Redis Server info type redis-cli info server at the command line

 

[18:42][root@server.myserver.com ~]# redis-cli info server
# Server
redis_version:6.2.6
redis_git_sha1:00000000
redis_git_dirty:0
redis_build_id:4ab9a06393930489
redis_mode:standalone
os:Linux 3.10.0-1160.59.1.el7.x86_64 x86_64
arch_bits:64
multiplexing_api:epoll
atomicvar_api:c11-builtin
gcc_version:8.3.1
process_id:1674
process_supervised:systemd
run_id:043da472ae3981c1a97423caed2f788cfaf9ebad
tcp_port:6379
server_time_usec:1647196988402886
uptime_in_seconds:679823
uptime_in_days:7
hz:10
configured_hz:10
lru_clock:3029820
executable:/usr/bin/redis-server
config_file:/etc/redis/redis.conf
io_threads_active:0

 

Edited March 13, 2022 by Muddy Boots