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How do I backup my forum?

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You should have received an email a few months ago about support being moved from tickets to in our community here. It is fully staffed by the same individuals and you will receive the same level of support, etc... If needed, our team can still escalate or move your response elsewhere if required.

As you are a self-hosted customer, please contact your hosting provider for assistance in backing up your community. They will have the best, most efficient manner in doing a full back of your files and database.

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@Mediamage If your on a cPanel host then go to your cPanel 

Normally https://yourdomain.whatever:2083

In there in files is backup wizard, generate a full backup and then use FTP to download it or go back to the backup page once you get an email from cpanel that its finished (generate full backup) and click the backup link and you will be able to download it







Screenshot 2022-03-11 at 07.35.22.png

Edited by Muddy Boots
removed my email....
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