LaurieMatthew Posted March 7, 2022 Posted March 7, 2022 Hey all, trying to put some info on my forum via pages and it's throwing me an error when I click on pages in ACP - error 2S100/6 the page you requested does not exist In the ACP support section my forum has 1 critical issue - Modified files Some of the source files for Invision Community have been modified. /home/customer/www/**********/public_html/applications/cms/interface/external/external.php /home/customer/www/**********/public_html/applications/core/sources/Reports/Rules.php (note - I blanked the web address to share here) I don't know why this is showing as modified. I've downloaded the files as the ACP suggests and uploaded them but no change. I did a fresh install also but it still gives me these errors. Anyone any ideas what I can try next? Thank you 🙂
Marc Posted March 7, 2022 Posted March 7, 2022 Please could you update your ACP access details on file? I can get to FTP but cant seem to get into the ACP to look
LaurieMatthew Posted March 7, 2022 Author Posted March 7, 2022 19 minutes ago, Marc Stridgen said: Please could you update your ACP access details on file? I can get to FTP but cant seem to get into the ACP to look Hi Marc, apologies, I've now updated that 🙂
Marc Posted March 7, 2022 Posted March 7, 2022 Please could you check those, as they still appear to be incorrect
LaurieMatthew Posted March 7, 2022 Author Posted March 7, 2022 12 minutes ago, Marc Stridgen said: Please could you check those, as they still appear to be incorrect I possibly put it in with a typo sorry about the hassle. I've typed it slowly and double checked so it should now be OK? If not I'll change it temporarily to something simpler in the hopes that that works
Marc Posted March 7, 2022 Posted March 7, 2022 Also incorrect unfortunately. Could I just check you selected the correct site? Please provide the first character of the domain
LaurieMatthew Posted March 7, 2022 Author Posted March 7, 2022 (edited) www.r I have 3 forums so I think that might be the issue 😅 Edited March 7, 2022 by LaurieMatthew
Marc Posted March 7, 2022 Posted March 7, 2022 Indeed that will be the issue. However that does mean the FTP details are unfortunately incorrect. While I can connect, it does not lead me to your site
LaurieMatthew Posted March 7, 2022 Author Posted March 7, 2022 3 minutes ago, Marc Stridgen said: Indeed that will be the issue. However that does mean the FTP details are unfortunately incorrect. While I can connect, it does not lead me to your site I have FTP details for that forum in the info bit? All of the forums I have have separate FTP details I've just double checked the FTP details and I'm 99 percent sure they are correct 🙂
Marc Posted March 7, 2022 Posted March 7, 2022 Yes you have details, but those access details do not have access to your site files. They cannot access the path you have added there
LaurieMatthew Posted March 7, 2022 Author Posted March 7, 2022 Ah I see yes - sorry I was too focussed on the password and name, I've updated that now and hopefully it should be what you need to gain access ... Hopefully 😬 Thank you for bearing with me so far
Solution Jim M Posted March 7, 2022 Solution Posted March 7, 2022 Pages does not look to have installed correctly. If you do not have any data in it, you may wish to uninstall and then re-upload a full fresh set of files ensuring that they are uploaded to the correct directory on your server and install again. If you encounter the same error, please let us know.
LaurieMatthew Posted March 9, 2022 Author Posted March 9, 2022 Hello - that has worked! Thank you for the help 🙂 Jim M 1
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