kims79 Posted February 26, 2022 Share Posted February 26, 2022 Hello, We are currently experiencing a problem with the validation of a member who has applied for a club: mysqli_sql_exception: Duplicate entry '13-7236' for key 'PRIMARY' (1062) #0 /var/www/vhosts/fallout-generation.com/httpdocs/system/Db/Db.php(659): mysqli_stmt->execute() #1 /var/www/vhosts/fallout-generation.com/httpdocs/system/Db/Db.php(938): IPS\_Db->preparedQuery() #2 /var/www/vhosts/fallout-generation.com/httpdocs/system/Member/Club/Club.php(1154): IPS\_Db->insert() #3 /var/www/vhosts/fallout-generation.com/httpdocs/applications/core/modules/front/clubs/view.php(586): IPS\Member\_Club->addMember() #4 /var/www/vhosts/fallout-generation.com/httpdocs/system/Dispatcher/Controller.php(90): IPS\core\modules\front\clubs\_view->acceptRequest() #5 /var/www/vhosts/fallout-generation.com/httpdocs/applications/core/modules/front/clubs/view.php(120): IPS\Dispatcher\_Controller->execute() #6 /var/www/vhosts/fallout-generation.com/httpdocs/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\clubs\_view->execute() #7 /var/www/vhosts/fallout-generation.com/httpdocs/index.php(13): IPS\_Dispatcher->run() #8 {main} However, the internal verification tools do not indicate any errors. Sincerely, Kims Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 28, 2022 Share Posted February 28, 2022 I would need to know who the member is and which club. We can then take a look for you Link to comment Share on other sites More sharing options...
kims79 Posted February 28, 2022 Author Share Posted February 28, 2022 Hello, This is the member "Nemesis666first" (id - 7236) for the club "Archivist" (id - 13). Sincerely, kims Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 1, 2022 Share Posted March 1, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
kims79 Posted March 1, 2022 Author Share Posted March 1, 2022 Hello, thank you ! Indeed, we changed server a few months ago, I just updated the information 🙂 Kims Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted March 2, 2022 Solution Share Posted March 2, 2022 Thank you for updating those. I have created a ticket for you on this so one of our developers can assist kims79 1 Link to comment Share on other sites More sharing options...
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