Hello,

We are currently experiencing a problem with the validation of a member who has applied for a club: 

mysqli_sql_exception: Duplicate entry '13-7236' for key 'PRIMARY' (1062)
#0 /var/www/vhosts/fallout-generation.com/httpdocs/system/Db/Db.php(659): mysqli_stmt->execute()
#1 /var/www/vhosts/fallout-generation.com/httpdocs/system/Db/Db.php(938): IPS\_Db->preparedQuery()
#2 /var/www/vhosts/fallout-generation.com/httpdocs/system/Member/Club/Club.php(1154): IPS\_Db->insert()
#3 /var/www/vhosts/fallout-generation.com/httpdocs/applications/core/modules/front/clubs/view.php(586): IPS\Member\_Club->addMember()
#4 /var/www/vhosts/fallout-generation.com/httpdocs/system/Dispatcher/Controller.php(90): IPS\core\modules\front\clubs\_view->acceptRequest()
#5 /var/www/vhosts/fallout-generation.com/httpdocs/applications/core/modules/front/clubs/view.php(120): IPS\Dispatcher\_Controller->execute()
#6 /var/www/vhosts/fallout-generation.com/httpdocs/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\front\clubs\_view->execute()
#7 /var/www/vhosts/fallout-generation.com/httpdocs/index.php(13): IPS\_Dispatcher->run()
#8 {main}

However, the internal verification tools do not indicate any errors.

Sincerely,

Kims

I would need to know who the member is and which club. We can then take a look for you

Hello,

This is the member "Nemesis666first" (id - 7236) for the club "Archivist" (id - 13).

Sincerely,

kims

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Hello, thank you ! 

Indeed, we changed server a few months ago, I just updated the information 🙂

Kims

Thank you for updating those. I have created a ticket for you on this so one of our developers can assist