fantasystar Posted January 7, 2022 Share Posted January 7, 2022 (edited) Hi, Today I noticed that there has been plan changes and I can no longer upload Custom Plugins/Apps. Unless I go onto a new plan, which will cost me 3x what I currently pay. No email was sent out to inform me of these new plan changes. In a search I read that Cloud customers will not be impacted by these changes but only new customer plan purchases. Can I please ask IPS to allow Custom Plugins/Apps for current customers, as this is devastating 😞 Edited January 7, 2022 by fantasystar Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 7, 2022 Share Posted January 7, 2022 Sorry, I'm a little confused by your ticket there. You dont appear to be on a plan which would disallow custom plugins. Nor are you on a plan which is currently forced to change. fantasystar and SeNioR- 2 Link to comment Share on other sites More sharing options...
fantasystar Posted January 7, 2022 Author Share Posted January 7, 2022 2 minutes ago, Marc Stridgen said: Sorry, I'm a little confused by your ticket there. You dont appear to be on a plan which would disallow custom plugins. Nor are you on a plan which is currently forced to change. I am currently on the Super 65 Plan and I just tried to manual upload a plugin, and it says it's no longer included in the plan. Attached is the image 😞 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted January 7, 2022 Solution Share Posted January 7, 2022 Please check in the support area of your admin CP and check for any patches available. I suspect you havent applied all patches. This is not an issue with your plan SeNioR- and fantasystar 1 1 Link to comment Share on other sites More sharing options...
fantasystar Posted January 7, 2022 Author Share Posted January 7, 2022 3 minutes ago, Marc Stridgen said: Please check in the support area of your admin CP and check for any patches available. I suspect you havent applied all patches. This is not an issue with your plan Thank You so much, I just saw the patch. I was honestly having a breakdown. 😪 This is such a relief, Thank YOU Marc Marc Stridgen 1 Link to comment Share on other sites More sharing options...
IveLeft... Posted January 7, 2022 Share Posted January 7, 2022 Is there no way the patches can be auto applied with a button in ACP to say auto apply on/off ? Especially on cloud plans Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 7, 2022 Share Posted January 7, 2022 4 minutes ago, Muddy Boots said: Is there no way the patches can be auto applied with a button in ACP to say auto apply on/off ? Especially on cloud plans Some items we may apply. However it will depend on what they contain and what is involved in correcting the problem. Link to comment Share on other sites More sharing options...
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